Join a dynamic IT team as the primary day-to-day technical contact for onsite users in Dublin, while also supporting colleagues across the UK, Europe, and the US. This role is ideal for a hands-on, solutions-focused professional who enjoys combining IT support with systems administration and process automation. * Deliver high-quality 1st and 2nd level support (desk-side and remote), including white-glove support for VIPs. * Maintain and administer Microsoft 365 suite (Entra, Intune, Exchange, Teams, OneDrive, SharePoint). * Automate key support tasks through scripting (e.g., PowerShell) and use of APIs. * Manage local infrastructure, hardware, software, AV systems, and mobile devices. * Partner with global teams on IT initiatives and report on local incidents or changes. * Maintain systems security, patching, and ensure compliance with IT standards.
more