Start Mortgages was founded in 2004 and is a wholly owned subsidiary of Lone Star. We are located a short distance from the City Centre in Clonskeagh, Dublin 4 and employ 100 staff.
We are committed to ensuring that our customers receive a high level of expertise on all their mortgage queries. We value our excellent reputation for expertise, professionalism and customer focus which are rooted in our core values of compliance and customer service.
A career with Start offers an opportunity for immense growth and learning. At the core of our approach to managing people is the philosophy that people drive their own success and create their own opportunities.
Our employees have a passion for high performance and client focus. You can look forward to working in a positive and enthusiastic team with career-minded individuals who promote a culture of respect and professionalism.
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This role is primarily responsible for assisting the Customer Services Manager in managing all mortgage customer services issues to a high level of performance, specifically by driving and managing the Team’s performance.
This role is primarily responsible for ensuring the services for Redemptions, Rate Changes, Product Switching, Insurances, Statementing and Complaints Handling, are operating at their most effective and efficient levels