At Home Care Group we provide care packages (health and social services), developed and tailored to each and every case. The individual in our care is in a very unique position, as co-designer and co-producer of their own care plan. We frame our care to enable them to make key decisions for themselves and their case. Our person-centred approach sees the people using our service as equal partners in planning, developing and monitoring their own care to make sure it meets their needs, and rightly so. The person, as well as their family, are at the centre of decision making and work alongside us to reach the best possible outcome in each particular case. A person-centred approach does not mean simply giving the individual whatever they want, it means considering their values, desires, social circumstances, lifestyles, and family situation, as well as ensuring their dignity and fundamental human rights, to make a true and collective impact.
We offer a simplified, effective and reliable service in order to provide excellent clinical governance aligned with fundamental human values. We not only encourage co-production of care, but rather it is the basis of our entire philosophy. We are committed to providing privacy, dignified care and own choice, as much as possible without affecting the quality of their care.
Home Care Group provides care teams with dedicated house managers. They are responsible for the ongoing management of one-to-one care services that are tailored to unique needs.
Each person we work with is assessed for their care and social needs and a staffing unit is provided to support delivery. We are set up to support complex injuries and share the load of loved ones involved in their care.
We give the person a voice in the way their lives are facilitated. Individuals in our care can say, “This service has been created for me, I am the most important person”.
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