Established in 1939, Irish Life is Ireland's leading life and pensions company. Irish Life is now part of the Great-West Lifeco group of companies, one of the world’s leading life assurance organisations.
Founded more than a century ago in Winnipeg, Canada, Great-West Lifeco and its subsidiaries, including The Great-West Life Assurance Company, have a record for financial strength, earnings stability and consistently high ratings from the independent rating agencies. The Great-West Life Assurance Company has an AA rating for insurer financial strength from Standard & Poor's.
Irish Life is committed to delivering innovative products backed by the highest standards of customer service. And as part of Great-West, we have access to experience and expertise on a global scale, allowing us to continuously enhance our leading range of products and services for you.
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This is an ideal opportunity for anyone with a proven passion for delivering superior customer service and who has an excellent track record in administration and developing business processes
We are seeking to recruit enthusiastic and motivated individuals to work in our call operations division. This is an ideal opportunity for anyone with a proven passion for delivering excellent customer service and we offer excellent opportunities for advancement in the financial services industry.
The successful candidate will work as part of a team and provide high quality customer service that consistently achieves predetermined turnaround and quality standards, in order to satisfy the requirements of the Life Assurance business in the German market
The key responsibilities of the role will include: 1.Managing batch schedules on multiple platforms for several key customers. 2.Ensuring that all system releases and requests are processed in a timely manner without affecting online service.