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Pramerica Limited

Systems Engineer (Specialist IT Infrastructure)

Pramerica Limited

  • Donegal
  • Not disclosed
  • Permanent full-time
  • Updated 22/10/2017
  • Brian Kelly
this job is expired
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Pramerica are seeking to recruit a Systems Engineer to support Distributed Storage Operations and Storage Engineering groups in a 7x24 mission critical environment.


Pramerica are seeking to recruit a Systems Engineer to support Distributed Storage Operations and Storage Engineering groups in a 7x24 mission critical environment.
Primary responsibilities would be the administration of the enterprise distributed storage infrastructures, with a focus on automation and self-service, via orchestration layers such as Service Now, for Network Attached Storage, S3 storage and Storage Area Networks.
Other responsibilities would include Data Management in the Cloud (public, private, and Hybrid), level 2 support, troubleshooting, monitoring and alerting, performance tuning, and reporting.

• Build, install, configure, upgrade & maintain enterprise distributed storage infrastructure.
• Manage problem, service and change tickets and related processes. Ensure timely resolution and meet Service Level Agreements
• Proactively monitor and manage the health and configuration of the Storage environment.  Takes corrective actions based upon Standard Operating Procedures.
• Apply and update system upgrades, firmware and infrastructure changes
• Research root cause of problems and update SOP’s as necessary
• Coordinate, negotiate and implement systems availability and upgrade activities
• Monitor and respond to Storage Infrastructure hotline calls
• Must be available to work outside of normal business hours to fulfill production and project needs, provide 7x24 on-call support on a rotating basis

The ideal candidate should have a recognized third level IT qualification and significant working experience in the below required technical areas, be highly motivated and have excellent writing and communication skills.
Experience in the following areas is required (minimum 4 years required)
• Network Attached Storage (NetApp / IBM N-Series, CDOT and 7-Mode)
• Scripting/automation skills: PowerShell (Strong Plus) /Python / UNIX shell / Perl / Ruby
• Strong general understanding of enterprise IT technologies (Storage/Networking/Servers/Security/Converged Systems)
• Strong understanding of Windows Security (Active Directory / NTFS)
Experience in the following would be a plus:
• Block Storage (SAN)
• Network Attached Storage (NetApp / IBM N-Series, CDOT and 7-Mode)
• S3 Storage
• Windows and/or UNIX Operating Systems Administration
• Enterprise automation (ServiceNow)
• DevOps experience
• Produce technical documentation including operations run books, user guides, and standard operating procedures.

Background Requirements (Education/qualifications/previous experience, etc.)
Degree in computer science. 4+ years of experience in a systems role with a good mix of technology skills. Ability to work on own initiative within part of multi-skilled IT Group.
• Strong communication and interpersonal skills
• Proficient in Microsoft Office (Word, Excel, Access, Project, Visio)
• Ability to multi-task and work on several high priority projects simultaneously
• Capable of producing documented requirements, developing designs, preparing and executing implementation plans.
• Ability to work overtime as required.

Ref: 918311
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Pramerica Limited

Pramerica Limited

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