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Pramerica Limited

Systems Engineer

Pramerica Limited

  • Donegal
  • Not disclosed
  • Permanent full-time
  • Updated 11/01/2013
  • Michelle McLaughlin
this job is expired
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Systems Engineer Job Overview: To provide application infrastructure support & management to a Pramerica business unit during infrastructure u


Systems Engineer

Job Overview:
To provide application infrastructure support & management to a Pramerica business unit during infrastructure upgrade and migration project. This role provides the definition, monitoring and continuous improvement of the underlying infrastructure.
This exciting opportunity will provide the successful candidate with ample opportunity to increase and enhance their technical and leadership skills.

Summary of Duties:
• This role will demand a wide range of technical skills to support defect analysis and resolution across various technological tiers whilst also assisting in driving the process improvements and upgrades as they occur. 
• The successful candidate will require strong networking skills in order to leverage relationships and support across internal infrastructure groups, the development team and Computer Associates.
• The position will involve supporting the current production architecture platform based on Tomcat.
• Deliver configuration documents, standard operating procedures and run books for all systems during the transition following in-force change management procedures and quality processes.
• Work with senior IT staff in customer business unit and Corporate IT to ensure progress is communicated and project health is on-plan.
• SE must deliver quality technical infrastructure, designed & deployed to the highest standard with zero disruption to the business.
• Act as primary support for the business to ensure BAU operations are running as planned, including backups, restores, patch management, anti-virus and overall infrastructure performance & compliance.

Knowledge & Skills Requirements:
• The ideal candidate should have a recognized third level IT qualification and should have 3-5 years of experience in the following:
• In depth knowledge of VMware ESX / ESXi versions - 3.5, 4.1, 5.0. Experienced in deploying Virtualisation technologies on a number of different hardware & storage platforms.
• Leadership knowledge in storage, SAN and data management. Including fibre channel, iSCSI and FCOE – proficient in SAN switch configuration and performance engineering. NetApp experience a distinct advantage.
• Senior experience in Cisco Routed and Switched platforms, from circuit provision, router & switch configuration and on-going support. Experience in Cisco WAS/WAE an advantage.
• The resource will be required to have proficiency  in understanding, analyzing and defining any corrective actions from  data provided in logs, SQL traces, SQL Profiler output, Wily Interscope, Heap Dumps
• Knowledge of multiple Operating Systems (Windows XP, Windows 7, Windows 2003 Server, Windows 2008 Server, Unix, Linux). Experienced in working with Database Management systems such as Oracle/SQL Server.
• Knowledge of PowerShell, PowerCLI for VMware, VBS, XML, SQL(nSQL)
• The resource will be required to have comprehensive knowledge of database design and be able to analyze logs to determine root causes of issues.

Background Requirements:
Degree in computer science. Three to Five year’s min. experience in a systems role with a good mix of technology skills. Ability to work on own initiative within part of multi-skilled IT Group.
• Excellent problem solving skills
• Proficient in Microsoft Office (Word, Excel, Access, Project, Visio)
• Ability to multi-task and work on several high priority projects simultaneously
• Capable of producing documented requirements, developing designs, preparing and executing implementation plans.
• Strong communication and interpersonal skills
• Ability to work overtime as required.
• Provide 7x24 on-call support when required. Provide off-hour problem management and change implementation support.
• Able and willing to travel, as this position may require travel to the US
We would expect the chosen candidate to have 3-5 years in a support function within a large IT organisation. Alongside this the candidate should be experienced in complex business end user & developer support. This role requires excellent communication skills, troubleshooting and the ability to co-ordinate technical support solutions amongst developers, vendors and system engineers.

Ref: 807968
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Pramerica Limited

Pramerica Limited

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