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Service Advisor


  • Dublin
  • Negotiable
  • Permanent full-time
  • Updated 01/04/2013
  • British Sky Broadcasting
this job is expired
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Service Advisor


Making each and every one of our customers feel special is our number one priority. That's why the role you play is so important to us. It's all about really listening to what people have to say. Showing that you understand where they're coming from. And doing everything you can to help them get the solution they need.

As a result, our award-winning training is designed to give you the skills to deal with any aspect of a call and resolve queries first time. That's means you'll not only get training on what great customer service is, but also how to deal with a range of different customer enquiries. The customer really is your customer - and it's up to you to make sure they leave the call not just satisfied, but really happy with what you've done for them.

That's why we're looking for people who get their sense of job satisfaction from making other people happy. People who passionately believe in putting the customer first. Enjoy learning new things. Who get a real buzz from knowing they've left each and every customer with a smile on their face. And, even better, love it when it's not just about resolving a customer's enquiry, but exceeding their expectations too.

We aim to be the No 1 company for Customer Service – come and join us.

The Application Process:

- So you can learn more about the role and the culture here at Sky, we would like you to take this quiz.
- Then you will need to apply online by clicking the below apply now button, so we can learn a little about you.
- The online application will include a work styles questionnaire.
- If we believe you have real potential, we will then invite you along to one of our assessment centres.
- Our assessment centres consist of a 2 stage process and will include getting involved in some role plays, and a one-to-one interview

Believe in better.

To apply for this position please click here

Ref: 08877_1360663509
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