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Luxottica Trading & Finance Ltd

RAY BAN - Team Leader, Export Services

Luxottica Trading & Finance Ltd

  • Dublin
  • Not disclosed
  • Permanent full-time
  • Updated 16/11/2012
  • Human Resources
this job is expired
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RAY BAN - Team Leader, Order Processing


Job Title:          Export Order Processing Team Leader

Department:     Export Services



  • Manage team of eight Export Order Processing Specialists which includes to

     > Provide regular coaching and assistance for direct reports

     > Coordinate Training of new hires & updated process requirements

  • Process and manage customer orders received in an accurate and timely manner
  • Collect newsletters, brands calendar and all relevant information for new collections and special projects (min/max limits, start/expiry date, other requirements)
  • Deal with various escalations from Order Processing & Export Channel Specialists, Logistics, Area Managers, Customers, and Corporate Depts.
  • Diligent reporting and regular status updates on all Order Processing activities (weekly/monthly)
  • Proactively track and monitor Order Processing activities to drive efficiencies
  • Carry out regular 1:1 discussions and team meetings with direct reports related to day to day operations and project activity
  • Conduct performance appraisal for direct reports
  • In conjunction with the Business Planning & Operations Manager:

     > Set targets and objectives for direct reports

     > Assist with initiatives to enhance and streamline processes

     > Manage ad hoc projects and other duties assigned

     > Assist other Export Channel team leaders with work load when required

     > Assist with the recruitment and retention of team members


Skills and Experience Required:

  • +2 years Team Leader experience
  • Excellentcommunication and negotiation skills
  • Ability to solve problems quickly and effectively
  • Analytical skills and attention to detail
  • IT skills (with focuson Excel)
  • Strong organisational skills/ability to plan, multitask and prioritise work to meet company targets


Languages Required:

English: Fluent

Italian:   Desirable


Ref: RAY BAN - Team Leader, Export Services
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Luxottica Trading & Finance Ltd

Luxottica Trading & Finance Ltd


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