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Propositions Consultant


  • Dublin
  • Not disclosed
  • Permanent full-time
  • Updated 11/10/2017
  • HR
this job is expired
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Propositions Consultant


Closing date:  13th October 2017


We have a number of Dublin based roles for Group Risk Propositions Consultants working in our Life & Pensions Corporate Business team.


This is a key support role for the Group Risk proposition and will work closely with the our Distribution, Marketing, Risk, Compliance, Customer Experience and Pricing functions to bring new Group Risk products and features from concept to market.


The successful candidate will work closely with the Group Risk Proposition Manager to ensure that all aspects Customer and Broker journeys work effectively, from quotation through to policy inception through to claims.


You will also

  • Support quotation and pipeline management for Group Risk business, ensuring we have a robust feedback loop from cases won and lost that will feed into ongoing proposition development;
  • Ensure customer insight is managed as an effective component of our approach to “Customer Led Propositions”;
  • Carry out analysis and research of the Group Risk market in support of product developments;
  • Work as a key liaison between Customer and back office functions to ensure all aspects of the customer journey are working effectively;
  • Support business plans through collaboration and agile working with product owners and our distribution teams;
  • Identify and support initiatives which support retaining our Group Risk customers.


About You

The role holder will need to be highly driven and a self- starter with strong customer & relationship management skills.


We need you to have:


  • Extensive experience working with Group Risk (Group Life and/or Group Income Protection) products or administration;
  • Good understanding of the Life & Pensions market overall;
  • Familiar with claims process for risk products;
  • Experience working with corporate customers and a clear understanding of their needs;
  • Excellent numerical ability;
  • Strong analysis skills and attention to detail;
  • QFA qualification – desirable;
  • Excellent communication, presentation and organisational skills;
  • Familiar with the demands of brokers, management and a busy work environment;
  • Strong personal drive and high levels of professionalism;
  • Ability to manage senior stakeholders;
  • Customer focused.


If you are passionate about delivering a Group Risk service that will make Aviva Life & Pensions the easiest provider in the Irish Market to do business with, then click the Apply button.


We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Louise Keogh in the Resourcing team on 00 44 1904 68411.

Ref: R-53192
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