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Projects & Technical Support Administrator


  • Dublin
  • Negotiable
  • Permanent full-time
  • Updated 25/01/2013
  • David Connolly
this job is expired
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Projects & Technical Support Administrator


The Role
To work within Policy & Data Management to provide product and business technical expertise.

Key Accountabilities
-Define and implement Product Structures and Funds on Life400 in line with Proposition Management Product Specifications.
-Work with IT and Proposition Management to agree deliverables and timeframes for product set-up.
-Maintain Product and Servicing Table parameters on Life400, both for Product Structures and Business processing.
-Ensure comprehensive documentation and a robust audit trail is maintained for updates and amendments to Product and Servicing Table parameters.
-Deliver regular business query output in line with the daily, weekly and monthly schedule to the appropriate recipients.
-Implement new regular business query output as agreed based on business requirements and priorities.
-Provide a Life400 data query service within Operations, in line with workflow process and procedures.
-Produce PRSA quarterly reports in line with legislative requirements and timeframes.
-Provide business and product support to agreed business projects and tasks, working with IT and other business areas as needed.

Skills and Experience
-Excellent knowledge of both current and historic products, particularly the detailed operation of products on Life400
-Excellent knowledge of Life400, including technical knowledge of Life400 files and tables
-Strong Life400 query skills
-Strong analytical skills
-Good problem solving and ‘thinking outside the box’ abilities
-Good working knowledge of EXCEL, Word and Databases

-Excellent interpersonal and communication skills
-Excellent accuracy and attention to detail.
-Be well organised and capable of working to tight deadlines
-Ability to communicate effectively both verbally and in writing
-Be enthusiastic and committed to providing top quality service

Please complete your application online.Closing date for applications 17th December 2012, early applications are encouraged as interviews may take place before the closing date.

To apply for this position please click here

Ref: IR00780_1359124409
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