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Planning Analyst


  • Dublin
  • Negotiable
  • Permanent full-time
  • Updated 12/02/2013
  • British Sky Broadcasting
this job is expired
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Planning Analyst


Making each and every one of our customers feel special is our number one priority and to do that we need to ensure we have the right number of people ready to help to our customers at any given time. That's why the role you play is so important to us. It's all about delivering quality planning, analysis and information to our colleagues to help them maximise our customers’ satisfaction.

You will be responsible for analysing customer demand patterns to help us accurately forecast how many customer contacts we will have and what our staffing needs are to support this. Using this information you will own the end to end production and communication of our staffing schedules and will continuously optimise this to ensure we deliver an effective service to our customers.

You will be great (and fun) to work with, a fountain of knowledge, someone people want to involve, approachable, passionate about our customers and their work. You will be a proven expert in your field who loves to make sense out of numbers. You will be calm and responsive in a crisis and will always look to find ways to fix things. Preferably, you will have experience in Visual Basics and SQL.

If this sounds like you, we would love to hear from you.

The Application Process:

Your first step is to click below and apply online.

  • We'll then review your details and get in touch with you for the next steps.
  • If we believe you have what it takes, we'll invite you to come along to meet us face to face

Believe in better.

It’s our people that make Sky the UK and Ireland's leading entertainment company. That’s why we work hard to be an inclusive employer, so everyone at Sky can be their best.

To apply for this position please click here

Ref: 09950_1358247620
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