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Irish Commercials (Naas, Galway & Santry)

Parts Manager

Irish Commercials (Naas, Galway & Santry)

  • Kildare
  • Not disclosed
  • Permanent full-time
  • Updated 08/11/2017
  • Human Resources
this job is expired
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Parts Manager required in Kildare to improve existing customer relations, develop new ones and manage supplier relationships and agreements. To lead a Parts team and ensure excellent customer service/support, and to grow the business in line with the Company's strategic plans.


Parts (Partech) Manager

Key Responsibilities & Duties:
• Continually review & analyse the Partech business, implementing agreed strategic plans
• Continually monitor & improve customer service levels being delivered by the Partech team
• Oversee the management of stock (daily & emergency orders, new and warranty parts returns)
• Monitor, analyse and report monthly on department performance against budgets and KPIs
• Compile Parts tender submissions
• Manage key accounts
• Business development, including travelling to customers and prospect premises
• Assist in managing departmental/product promotions & participate in company events
• Manage supplier relationships, agreements and service levels
• Prepare annual budgets, managing departmental costs in line with company budgets
• Collaboration with and support of the other departments within the business
• Manage performance and work standards of the Partech team, administering corrective action and support as required
• Comply with and enforce Company Policies and procedures
• Complete regular Probation Review meetings for new employees and participate in the on-going employee appraisal process
• Manage day to day HR related processes (e.g. holiday approvals, absences etc.)
• Maintain high standards of housekeeping, maintaining a safe working environment
• Identify training & development requirements for members of the Partech team
• Participate in training and development programmes as required by the Company
• Undertake any other duties or activities as required

Skills Profile:
• 5+ years Automotive Spare Parts experience at management level, HGV’s/PSV’s an advantage
• Technical understanding of commercial vehicles
• Proven leadership, managerial and people development skills
• Excellent interpersonal skills
• Strong business acumen
• Proven ‘customer first’ service delivery track record
• Strong negotiation skills
• Excellent communication skills
• Ability to work accurately and efficiently in a busy working environment
• Competent IT skills including Excel (intermediate level or above), MAM experience an advantage

Ref: PTechMgr-5/17CCCC
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Irish Commercials (Naas, Galway & Santry)

Irish Commercials (Naas, Galway & Santry)


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