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Home Instead Senior Care

Part Time Staff Coordinator/Scheduler (Healthcare)

Home Instead Senior Care

  • Dublin South
  • Negotiable
  • Permanent full-time
  • Updated 12/12/2012
  • Kay Daly
this job is expired
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Description

Staff/Roster Coordinators:. 3 days per week position. Use your superiory organisational skills to make a difference in people's lives. Supportive environment that really cares for staff and clients Relish the satisfaction of creating successful caring relationships

 

- Use your superior organisational skills to make a difference in people's lives

- Supportive environment that really cares for staff and clients

- Relish the satisfaction of creating successful caring relationships

 

Are you looking to use your exceptional organisational skills in making a difference in the lives of the elderly? Do you want to work for an expanding, award-winning company that values its employees? If so, read on…

 

The ROLE…

  Part Time Staff Coordinator working 3 days per week who will manage our clients home care service requirements by matching the most suitable CAREGiver for their needs.

You will be responsible for:

- Coordinating CAREGiver schedules on a daily basis

- Meeting and familiarizing yourself with the CAREGiving team to enhance the client and CAREGiver       matching process

- Monitoring, mediating, and logging both client and CAREGiver activity, and following up on CAREGiver assignments and client service

- Monitoring, mediating, and logging both client and CAREGiver service concerns

- Effectively managing and developing excellent relationships with the CAREGivers and clients.

- Actively encouraging contact between CAREGivers & clients and the office

- Coordinating and maintaining a complete client service schedule using our in-house system (BOSS)

- Accurately entering and maintaining client and CAREGiver records

- Recording CAREGiver hours and entering into BOSS

- Dealing with emergency situations decisively and effectively

- Answering each incoming call in a friendly, professional and knowledgeable manner


US

Home Instead Senior Care is the world's and Ireland's largest and most trusted provider of non-medical home care services to the elderly - enabling  them to remain independent and live in their own home for longer than would otherwise be possible. For further information please visit our website at: www.homeinstead.ie. Our office is currently based in Leopardstown, Co. Dublin, with free parking provided.

 

YOU…

- have exceptional organisational and multi-tasking skills

- have at least 2 years experience in a recruitment/administration support role

- have demonstrated your ability to work on your own initiative

- have a professional demeanour and excellent telephone skills

- have outstanding communication skills and are committed to customer service

- are committed to quality and achieving solutions

- have a proven ability to operate in a pressurised environment and think on your feet

- love attention to detail and have shown that you can follow up and complete tasks

- have proficient excellent IT & data entry skills

- are flexible, have a can-do positive attitude

- enjoy working in a small business, team oriented environment

- Experience rostering part time staff also an advantage

_ Experience - Nursing, Caring an advantage

 

 

 

This is an excellent opportunity to join a company that is rapidly expanding and who values its work force. It is a genuine opportunity to work for a business where you can learn skills outside of your own role. We recently won the SFA Outstanding Small Business of the Year Award 2009 and have won various best in class awards so we require people to set the bar high, just as we have to this point.

Other benefits include an attractive remuneration package which is negotiable and depends on experience.

 

If this sounds like a role at which you could excel please APPLY NOW by email.

Ref: LEP 0611C
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Home Instead Senior Care

Home Instead Senior Care

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