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Recruitment Plus

Level 1 and or 2 Support Engineer - Co. Louth

Recruitment Plus

  • Louth / Meath / Dublin North
  • Negotiable
  • Permanent full-time
  • Updated 10/02/2018
  • Ciara Byrne
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Description

Level 1 and or 2 Support Engineer – Co. Louth - D004912.Our clients are seeking a support engineer who will be responsible for providing technical end user support to all their clients.Hit the apply now button and Ciara will be in contact if you are suitable.

 

Level 1 and or 2 Support Engineer – Co. Louth - D004912

Recruitment Plus on behalf of our clients are seeking a support engineer who will be responsible for providing technical end user support to all their clients covered by their managed service agreements. The successful candidate must have excellent customer service skills be it over the phone and face to face with flexibility to respond to any off hours support needs of clients but very rare.
Role would be 50% based on site and 50% covering Dublin and whole of the North East.
At least 2+ years’ experience working in a similar customer facing IT support role is required.

Location: Co. Louth but role is also commutable from Down, Meath and Monaghan.

Responsibilities Include:

  • Troubleshooting issues monitor and complete services requests (document findings and solutions) through our service ticketing system.
  • Troubleshoot end user software issues (e.g. MS Office).
  • Install, configure and maintain PC’s and printers.
  • Set up new users and add to particular groups in Active Directory.
  • Documentation for hardware and software inventory.
  • Provide problem diagnosis and resolution, continuous technical diagnosis and support.
  • Work with team to assure compliance with project standards and the timely delivery of services.

Technical Experience:

  • Sound working knowledge of network infrastructures, hardware and technologies such as DNS, DHCP, TCP/IP and troubleshooting WAN and LAN.
  • Troubleshooting VPN.
  • Experience with Windows Server 2008/2012, Windows 7 & 8, Office 2010+ versions.
  • Administering Active Directory.
  • Administering Microsoft Exchange Server.
  • Knowledge of Firewalls and Hyper V or other virtualization platform an advantage.

 

Please hit the apply now button above and Ciara who is based in our Dundalk office will be in contact if you are suitable.

Unfortunately, Recruitment Plus is not in a position to respond to each individual application due to the high volume of submissions. We will only contact those candidates whose CV matches the criteria for the vacancy. Thank you for your patience.

At RecruitmentPlus, we respect your privacy. Your CV is sent to us in complete confidence and will never be forwarded to a third party without your consent.

 

Ref: D004912
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