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Symantec

Lab Systems Engineer

Symantec

  • Dublin
  • Negotiable
  • Permanent full-time
  • Updated 21/12/2012
  • Owen Murray
this job is expired
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Description

Systems Engineer @ Symantec

 

Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

This position is within the Technology & Support Group (TSG) in Shared Engineering Services. Reporting to the TSG Manager, the successful candidate will work closely with the Lab Systems Engineers and be responsible for managing and maintaining the SES EMEA infrastructure and virtual environments and supporting the SES EMEA users using these environments. 
 
In the Shared Engineering Services (SES) team, you will provide cross-product leadership for User Design, Information Development, Internationalization and Localization. We bring common development tools, practices, automation and education in these areas of core competency, enabling a consistent framework for product development teams. 
 
Responsibilities

Support the SES EMEA users and infrastructure.

Virtual infrastructures and environments, configuration, management and maintenance.

Windows and Linux OS maintenance and support.

Backup maintenance.

Disk space management.

Security access group management and maintenance.

Hardware and Software troubleshooting and fixing.

Hardware and infrastructure configuration.

Procurement of hardware and software.

License management.

Works with minimal supervision on assigned tasks.

Status reporting to TSG Manager and Lab Systems Engineers.

Process improvement suggestions and implementing automation.

Identify technology gaps and product research.

Working with cross functional teams to resolve issues.

Involved in cross functional initiatives.

Identifies and suggests solutions to issues.

Escalate issues to the TSG Manager and Lab Systems Engineers.

Provide technical training and mentoring were appropriate to SES EMEA users.
 
 
Qualifications

3rd level qualification or similar experience.

Virtualization knowledge and experience, with a VCP accreditation an advantage.

Experience working with Windows and Linux OS’s.

Networking knowledge and experience an advantage.

 

 

Ref: 6506
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