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Webrecruit Ireland

Junior Service Desk Engineer

Webrecruit Ireland

  • Wicklow / Dublin
  • See description
  • Permanent full-time
  • Updated 07/10/2017
  • Service Delivery Team
this job is expired
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Junior Service Desk Engineer Dublin 12, Co Dublin €Excellent DOE


Junior Service Desk Engineer 
Dublin 12, Co Dublin 
€Excellent DOE 

Our client is one of the nation’s leading IT Managed Services and Cloud providers. They are now looking for a Junior Service Desk Engineer to join their team in Dublin. 

This is the ideal role on which to build on your existing skills and experience and you will have the chance to work alongside an experienced team of professionals who will not only show you the ropes but will enable you to thrive. 

You’ll be joining a fun working environment with plenty of on-the-job training and real opportunities for advancement. 

So, if you are looking for technical challenges, engaging problems to solve and a great role in which to consolidate your skill-set and forge a career for the future, this is what you’ve been waiting for. 

As a Junior Service Desk Engineer, you will provide a friendly and supportive service to customers experiencing difficulties with their IT services. 

You’ll be involved in incident and query resolution, working to internal SLAs, and will be able to get involved in projects that will expand your skill-set and enable you to work to a higher standard. 

To be considered, you will need at least one year’s IT support experience. 

Self-motivated and adaptable, as a Junior Service Desk Engineer, you’ll need to be focused on customer results and possess strong English communication skills. 

Experience of working on an MSP (Managed Services Provider) service desk would be beneficial to your application. Experience of MS server and desktop products would also be advantageous, as would previous experience of LAN and WAN technology. 

Please note, interviews are scheduled to be held in the first week of October. 

To apply for the role of Junior Service Desk Engineer, please apply via the button shown. 

This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency. 

Additional Keywords: Junior Service Desk Engineer, IT Support Technician, 1st Line Analyst, 1st Line Engineer, IT Support Engineer, Junior Network Engineer, 1st Line Technician, Service Desk Technician, Helpdesk Analyst, Customer Support Analyst.

Ref: ACEAC1910/NM
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