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Installation Analyst

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  • Dublin City Centre / Dublin South / Dublin
  • 25000 - 35000
  • Permanent full-time
  • Updated 24/09/2012
  • Office Support
this job is expired
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Installation Analyst Location: Dublin South, Dublin City Centre,Dublin South City Salary: 25 - 35K


The Company

My client is a new provider within the electricity market that provides pay as you use electricity. The company is early stage with a team working together to further develop its processes and approach to business. Everyone contributes by making decisions and driving the company forward. They have a strong and growing customer base and are based in south Dublin. They are currently recruiting for an installations analyst to join their expanding team on a permanent basis.

The Position 

  • Analyse the installation data and prepare reports.
  • Track non-completed installations to cancel the registration.
  • Understand the reasons behind cancellations and suggest improvements.
  • Track issues and ensure resolution with non-standard installation jobs.
  • Define dashboard reports required to support the smooth running of the installation process.
  • Defining and/or writing of SQL reports to track and understand trends in installation cancellation rates and reasons.
  • Dealing with our meter supplier to understand resolve prepayment meter issues.
  • Bug tracking and fixing on our installation management system.
  • Understanding trends in installation cancellation rates and suggesting system and process changes to improve them.

The Person

  • 2/3 years in a similar support role is essential.
  • They will have wish to take their experience into a new company with a less constrained environment.
  • Experience in dealing with management systems in a logistics or analytical role.
  • Degree in systems, analytical or statistics oriented discipline.
  • Exposure to databases and advanced excel skills.
  • Experience using SQL reports desirable.

To learn more please apply online or send your CV to .

Ref: KAM53039
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