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In Home Driver/ Installer

Carphone Warehouse

  • Galway
  • 15000 - 25000
  • Temporary full-time
  • Updated 08/01/2013
  • Orla Moran
this job is expired
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Description

Dixons Retail are currently recruiting for an In home driver/installer based from Wellpark Commercial Park, Galway.

 

Dixons Retail  is one of Europe's leading specialist electrical retailing group. We trade through 1,200 stores and online stores, spanning 28 countries and employing over 40,000 people.

Our retail and e-tail brands include PC World, Currys and Dixons.co.uk in the UK and Ireland, Elkjøp in the Nordic countries, UniEuro in Italy, Kotsovolos in Greece, Electro World in Central Europe, Greece and Turkey PC City in  Italy and Pixmania.com across Europe.

We operate a multi-channel approach to electrical retailing and offer customers a comprehensive range of after sales services.

Dixons Stores Group Ireland have 28 stores located in Dublin, Galway, Dundalk, Limerick, Waterford, Sligo, Cork, Navan and Naas. A fantastic addition to our chain has been the 2 in 1 Currys and PC World stores that you can see in Blanchardstown, Airside and Tallaght in Dublin and Letterkenny in Donegal.

DSG Ireland is a multi-channel retailer with online shopping available at www.currys.ie and www.pcworld.ie

Underpinning Dixons Retail's Core Purpose - Bringing Life To Technology - are core values, which have been developed for our customers and for our colleagues.

We promote values that represent our customers' experience when they come to our stores, shop online with us, are visited by one of our engineers, book our home delivery service, or contact us for support. We aspire to have our customers know and say the following about us:

- They're interested in working out what's right for me

- It's an exciting place to be and easy to shop

- I can get what I want when I want it

- The prices are good

- They make things work and keep them working

- They deal with queries/complaints brilliantly


For our colleagues, we believe there are four core values that constitute who we are, as individuals and as a team:


- We love to make our customers happy

- We know our stuff

- We love to work here

- We deliver

We support these values with a broad range of training in both classroom and online settings. The training covers all products areas including selling, process and management skills. In addition there is a clear progression plan if you are interested in achieving more

This is a very customer focussed role, top class experience in customer service a must.

Experience on multi drop deliveries an advantage.

 

Job Description In-home Driver/Installer

 

We are currently recruiting for one role based from Well Park Commercial Park, Galway.   Initially, this position will be on a temporary, full time position (12 weeks).  Immediate start would be required.   

Please note there are currently no positions available in Dublin.  

Your main responsibilities are to deliver and install products in customer’s homes, first-line repair and diagnostics, providing excellent service to our customers, whilst operating within a safe working environment and following company best practice.

The In Home Installer /driver is responsible and accountable for the safe delivery, installation and collection of customer products whilst providing a high level of customer service.

Maintaining contact with customers during the day with arrival times

  • Engage with customers, keeping them informed throughout the delivery, installation, repair or collection process
  • First line assessment and repair as required
  • Care of company property including delivery vehicle and mobile technology
  • Compliance with transport legislation
  • Contact with their depot, ensuring daily developments recorded
  • Communication with their line manager with concerns, security and health & safety issues
  • Seeking guidance for issues that directly impact on the cost or Company policy. Liaison with manufacturers at point of delivery where necessary
  • Customer product care during transportation and handling

Full training will be provided to the successful candidate.

Successful candidates should have;

  • Customer Service skills and preferable experience in a customer contact environment
  • Full B Category Driving Licence is essential
  • Ability to work as part of a team
  • Physically fit to handle products correctly and safely
  • Previous transport and multi drop experience preferable but not essential.

 

 

 

 

 

 

Ref: KNOWHOWCCCCC
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