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Fónua Ltd

Head of Supply Chain & Procurement

Fónua Ltd

  • Dublin South
  • 100000 - or more
  • Permanent full-time
  • Updated 28/03/2013
  • Alannah O'Reilly
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Responsible for managing an annual spend of €200Million, the role involves responsibility for procurement of stock-in-trade as well as general overhead spend.


Head of Supply Chain and Procurement

Reporting Line: Managing Director
Salary Band: €90-120K

The Company
Fónua is foremost a solutions provider to the Mobile Telecommunications Industry. With annual turnover exceeding €250 Million, we rank in the Top 250 Companies in Ireland. Our customers include blue chip multi-national Telco's such as Vodafone, O2 and Meteor as well as major Multiples such as Tesco, DSG and Dunnes Stores. We also provide full turnkey solutions to a wide range of MVNOs, Independent and Online Retailers. Our suppliers include all of the major OEMs such as Nokia, Sony, RIM, Samsung, Huaweii and Apple.

Fónua Ltd. is an Irish Company, founded in 1997. Formerly known as 20:20 Logistics Ireland Ltd, we were part of the UK based multinational - The Caudwell Group until its sale in 2006. The Retail and Distribution arms of the Caudwell business were then split and sold into private equity. From 2006 until 2010, we were part of the UK based 20:20 Mobile Group, which has subsidiaries in the UK, France, Scandinavia, Spain and the Middle East. In a 2010 Management Buy Out, headed by Chairman, Don Maher and Managing Director, Fergus de Búrca, the majority shareholding in the Irish Company was purchased from the 20:20 Mobile Group and the Company rebranded as Fónua. Vodafone Ireland owns a minority stake in Fónua Ltd. 

The Role
The vision is to build a simple agile and scalable end to end operation across channel operations and supply chain to ensure continuous supply to our channels with optimum levels of inventory.  The Head of Supply Chain is a key member of the leadership team reporting directly to the Managing Director.  The role will serve as the resident expert in channel operations and supply chain which includes, but is not limited to, channel operations, demand forecasting, order management, material requirement planning, purchasing, import/export, supplier management, inbound logistics, warehousing, VAS, distribution and reverse logistics.   Responsible for an annual spend of more than €200million the scope of the products being procured and managed includes handsets, accessories and consumer electronics.  

The business is growing significantly.  A key responsibility is proactive design and implementation of supply chain solutions to support growing volumes in existing channels and the addition of new channels; evaluation of, and potential transition to, and management of, an outsourced logistics model.  As the Company is actively expanding its procurement base in China and the Far East, a certain amount of international travel can be expected in order to attend Trade Shows, Supplier Meetings and Factory visits.  

- Strategic Contributor
- Partner with Sales to understand their direction, current and future business needs.
- Define the supply chain strategy and operation plan. 
- Proactively design and implement multi-channel supply chain support models to meet business needs.
- Move to more efficient systems platform.  Define business requirements across channel management and supply chain.  Work with IT and project management office to select and implement a best practice solution.
- Set-up and manage governance model to prioritise and monitor implementation.
- Subject Matter Expert
- Serve as a functional expert in channel operations and supply chain which includes but is not limited to channel operations, demand forecasting, order management, material requirement planning, purchasing, supplier management, inbound logistics, import/export, warehousing, VAS, distribution and reverse logistics.
- Channel Management: Provide direction and support to the channel operations manager to:
- Develop and improve the demand planning process, systems and outcomes.
- Reach and maintain channel inventory to agreed levels without impacting product availability.
- Develop effective, efficient and scalable order management for multiple channels.  Proactively manage orders that cannot be fulfilled to ensure customer requirements are fulfilled.
- On board new channels and new requirements for existing channels.
- Supplier Base Optimization: 
- Work with Product Portfolio Lead to reduce supplier base to a more effective and manageable number of suppliers.  Stratify Suppliers identifying key suppliers.
- Identify and build relationships with new suppliers and ensure flawless execution.  Focus on developing direct supplier base in China and the Far East.
- Supplier Base Management
- Implement Supplier Management across all points of engagement.
- Manage Suppliers to 'In stock' lead times and standard Operating procedures
- Work with Suppliers to get improved conditions on stock and improved pricing.
- Analysis and Planning: 
- Develop and report performance metrics, root cause analysis, executive update, action needed and opportunities. 
- Support channel operations manager to create analyse and recommended actions to channel account managers.  
- Create a sense of urgency for change in a business facing growth, work with all levels of management and meet with suppliers to improve the overall supply chain performance; seek feedback with the goal of providing world class performance.
- Outsource Evaluation and Management
- Evaluate outsourcing of warehousing and logistics.  This will include the preparation of documentation for outsourcing evaluation and potential selection and transition to an outsource provider.

- Bachelor's Degree in supply Chain, Operations Management, Business or Engineering.
- 10+ years' experience in supply chain related functions, preferably within a retailer or manufacturer shipping direct to retail.
- 5+ years' experience with supply chain related systems, ERP with specific knowledge of channel management, demand forecasting, MRP, WMS, supplier forecasting, EDI and replenishment systems.  
- Relationship with suppliers in accessory and consumer electronics suppliers in China and the Far East and a proven track record in effectively negotiating and managing suppliers.
- Strong business and financial acumen.  Commercially minded with superior negotiation skills
- Strong critical thinking and resolution in sometimes ambiguous situations.
- Leadership of cross functional projects including setting scope, reaching consensus, execution and presenting results.
- Self-driven initiative to gain and share a broader knowledge of the business and supply chain.
- Capable of leading, developing and effectively motivating a team.
- Experience of MS Office Applications, including advanced knowledge of Excel and PowerPoint
- Highly developed inter-personal communication skills to drive strategic agenda through effective decision making with the ability to foster relationships at all levels within the business.
- Excellent influencing skills and senior stakeholder management experience.
- Strong planning and project management skills
- Proven track record in outsource management and management of supplier and vendor to KPIs.  

Core Capabilities
- Strategic Leadership and Insight.
- End to End Supply Chain design, build and manage in an FMCG environment. 
- Detailed knowledge of EU import/export procedures, regulations, Incoterms, duties, customs clearance, etc.
- Procurement experience across telecoms and /or electronics industry is a distinct advantage
- Evaluating and operating integrated Supply Chain systems  - ERPs/MRP/S&OP, etc 
- Buying skills / vendor management experience  - QBR, balanced scorecards, KPI mgt.
- Management of outsourced warehousing/courier/logistics function (ideally involved in RFI/RFQ process initially) 
- Substantial Demand planning / Forecasting systems knowledge
- Strong commercial orientation
- Strong presence / inter-personal skills, impact and influence

We are an Equal Opportunities Employer

Ref: 2012-18
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