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Three Ireland

Head of Retail

Three Ireland

  • Dublin City Centre
  • Negotiable
  • Permanent full-time
  • Updated 10/01/2013
  • Angeline McKiernan
this job is expired
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Description

Job in a nutshellDefine, implement and Lead the Retail strategy for Three`s mobile operation driving generation of margin and revenue through our Retail stores and the stores of our partners. You

 

Job in a nutshell
Define, implement and Lead the Retail strategy for Three`s mobile operation driving generation of margin and revenue through our Retail stores and the stores of our partners.
You will be responsible for achieving sales targets across all of our Bricks and Mortar stores.
Your task will be to make 3 famous for the level of service we provide in stores

What else it involves

Define and implement the Retail strategy, implementing monthly and weekly actions that ensure that sales targets are met and that lead to improved business performance.
Work as a key part of the Sales & Marketing leadership team in developing a seamless and integrated sales and marketing approach
Manage the Direct and Indirect Retail Field team to ensure that the retail strategy is achieved and that all KPIs are met
Devise and drive strategic recommendations that lead the Retail organisation to outperform budget, CAC and ARPU targets
Represent the views of the retail stores within the 3 Head office, liaising with all departments to ensure we deliver an excellent and consistent retail experience in our stores.
Work closely with the Head of Central Operations to identify opportunities to improve practices and then implement the solutions in a consistent manner across the estate
Accountable for management of the retail P & L, Opex and targets
Lead the retail organisation, providing direction, focus and motivation on the strategy and key business deliverables across the sales channels of Three Stores, and 3Spots
Inspire, develop and manage the retail organisation to deliver a high performing sales team that is best in class supported by governance based process and procedures
Build, develop and maintain effective, co-operative relationships of a strategic nature with people who are instrumental in achieving sales objectives
Encourage close working and collaboration between business divisions and retail
Lead strategic direction for our 3Store and 3Spot estate , anticipating internal and external business challenges
Work closely with the Propositions and Product and Marketing teams to develop offers that will enhance our retail offering
Ensure cross functional team activity in order to align and enhance the customer experience, improving the service offered to each customer sector. To also ensure that change is embedded efficiently and effectively and the focus of change is linked to maximization of growth in margin
Lead behaviours which reflect the values of the business
Solving unique and complex business problems.
Implement inititaitives that lead to consistency across an expanding retail footprint



The skills we`re looking for

Experience in sales management within a multi-site operation, with responsibility for gaining buy in and confidence at board level
Leading, managing, inspiring and developing a sales organisation in a challenging environment
Experience in technology or a communications industry background, with excellent business acumen
Possess a clear understanding of profitability and the management of P&L, Opex and strategic targets
Ability to take ownership and drive performance in a fast moving industry
A pioneer, shaper-creator, self motivated, tenacious, results driven, high profile
Strong manager with excellent influencing and interpersonal skills
Demonstrable strategic planning and operational experience
Act as a role model for Sales driving leadership behaviours of ;
Keeping Your Promise
Open & honest communication
Suggest A Solution

Nice-to-have
Business related degree

Personal Characteristics
Excellent Written & verbal communication
Managing and motivating the performance of others
Managing business performance
Flexibility, Impact and influence
Decision making
Planning & organising
Complex problem solving ability
Relationship management

To apply direct click here

Ref: 34996
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Three Ireland

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