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MSD Ireland

Graduate IT Analyst &#8212 Web Content Job

MSD Ireland

  • Dublin
  • Negotiable
  • Permanent full-time
  • Updated 28/06/2012
  • Merck
this job is expired
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Merck does business in many countries of the world as MSD. Our business is preserving and improving human life. We also work to improve animal health.


Graduate IT Analyst — Web Content-IT 000335DescriptionGRADUATE OPPORTUNITIES 2012MSD is a first-class local and global employer. Working for a company like ours means becoming part of a global network of employees in a diverse and multicultural workplace. Our culture is one where employees work collaboratively across local and global networks to collectively achieve functional excellence and to contribute outstanding individual performance. We provide our employees with a challenging, rewarding and positive working environment, where personal and professional development is actively encouraged. We are committed to enriching the skills and abilities of our people. This is essential to our business, and it serves to maintain our status as one of the world's leading healthcare companies.The IT Analyst for Web Content will be a member of the regional IT support team with a specific focus on the creation and maintenance of intranet content related the support of IT products and services. In addition to traditional intranet content, the role will also support the development of web communities, chat forums and other tools for providing IT support to sales, research, manufacturing and corporate business units.Primary activities/responsibilities:* Developing, editing and improving intranet content within the company intranet portal.* Developing support articles, instructional multimedia and online training for end-users.* Maintaining the intranet knowledge base, ensuring it keeps pace with new IT applications, products and services.* Proactively identifying common support issues and developing content to address those issues.* Building Intranet support communities* Participating in project work when required.QualificationsEducation & Experience* Bachelor's degree or higher degree required (Communications / IT / Engineering / Science fields desirable)* Good knowledge of standard ICT-technologies (hardware, software, communication) as well as good hardware knowledge of PCs, tablets and notebooks.* Knowledge of Office 2010 software such as Share Point 2010 (desirable)* Web editing knowledge (desirable)Skill & Capabilities* Flexibility to work in an international team* Good communications skills.* Graphic and multimedia authoring skills* Customer Service Skills* Analytical skills* Creative and Innovative* Experience in social media and internet savvy*LI-EM1*LI-SC1Job: IT GenericPrimary Location: IE-Leinster-DublinEmployee Status: RegularNumber of Openings: 1External Job Board Posting: Ireland -

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Ref: IT 000335_1340237495
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MSD Ireland

MSD Ireland

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