MSF Ireland is recruiting for a Fundraising Manager.
Vision for MSF in Ireland
As a branch office of MSF-UK, MSF Ireland exists to save lives, alleviate suffering and protect human dignity among populations in crisis throughout the world. MSF Ireland aims to contribute directly to that mission, by effectively and efficiently contributing to the resource requirements, financial, human and programmatic of the MSF movement.
MSF Ireland is an entity which is merged strategically, sectionally and associatively with MSF-UK. In the next five years, MSF will build upon the solid foundation developed since 2006 by capitalising on its presence in Ireland to become a widely recognised, accepted and respected humanitarian organisation among Irish audiences, and within the Irish humanitarian and political sector. This will enable the Irish office to continue contributing operationally to the MSF movement through the following:
- Providing financial support to MSF operations through private fundraising
- Providing institutional financial support to MSF operations
- Representing MSF to key stakeholders and decision makers in the Irish humanitarian and political sector
- Supporting operational human resource needs through the recruitment of Irish expats
All of these activities will exploit existing synergies arising from the closeness of the UK and Ireland
Over the last six years, MSF has built a modest supporter base in Ireland through emergency appeals, and other fundraising activities. There continues to be opportunities to obtain further market share and growth within Ireland, and amongst target groups.
Over the next five years, MSF in Ireland will focus on the continuation and scaling up of existing fundraising activities such as emergency appeals, recruitment and retention of regular donors, and targeting major donors.
The fundraising Manager is responsible for the development and delivery of all Fundraising Activity in MSF Ireland, donor recruitment and retention, and the expansion of the donor base.
The fundraising Manager for Ireland will be focused on income growth and maximising profitability, as well as ensuring a robust support service to all donors with the aim of increasing donor retention with support from a Donor Care Officer.
Reports To: Head of MSF Ireland
Works closely with:
Communications Manager - MSF Ireland, Head of Fundraising - MSF UK, Digital Team MSF UK.
Main Duties and Responsibilities
- To lead, develop and deliver upon MSF Ireland’s fundraising strategies and annual plans, with a particular focus on goals and objectives in the areas of supporter recruitment and development.
- To co-ordinate with the Head of Fundraising MSF UK to ensure that MSF Ireland Fundraising is integrated into the overall MSF Ireland strategy and that MSF Ireland capitalises on the experience in London.
- Plan and manage budgets for key areas of Supporter Recruitment and Development. Set expenditure and income targets for key areas of activity, within parameters set by Annual Plan goals. Create budgeted timetable by activity area, defining costs, volumes, response rates, and average gifts. Overall responsibility for managing the Fundraising budget & expenditure.
- Directly manage the recruitment of new regular donors as per annual targets, including individual, company or organisational donors.
- Plan, develop and deliver direct donor recruitment and development campaigns, including telemarketing, direct mail, Face to Face fundraising etc.
- Produce recruitment campaign briefs, defining financial objectives, audience profile, creative requirements, and production specifications. Use briefs to allocate responsibility for campaign tasks both within MSF Ireland, and to outsourced suppliers.
- Lead the analysis of campaign results, identifying actionable changes to future campaigns and so increasing both immediate Return On Investment and Lifetime Value.
- Prepare and present regular management information/reports in respect of supporter recruitment to track performance against targets.
- Manage the production of content sent to new supporters, to increase supporter loyalty and giving.
- With the assistance of MSF UK, maximise online/digital giving potential through the systematic review of online giving techniques and technologies and applying them where appropriate.
- With the support of the Head of Fundraising UK and Head of Irish office, identify and select appropriate suppliers and negotiate contracts.
- Lead outsourced fundraising suppliers, including creative, media, print/production, and response handling agencies. Provide agency staff with motivation and inspiration to enable them to deliver successful results.
- Manage direct marketing campaigns for major emergencies, leading the production and delivery of print and broadcast campaigns to recruit new supporters and deliver funds to MSF field missions.
- Manage and develop relationships with major donors and prospective major donors, legacies etc
- To work as a full member of the Irish fundraising team, handling any fundraising administrative activities and database management when necessary
- To supervise and directly manage the Donor Care Officer, and Fundraising Volunteers
- To manage all database content with the Donor Care Officer
- Considerable experience of fundraising at a strategic level with a proven track record in the planning & management against budget, timescale and deadlines.
- Knowledge and understanding of Irish charity fundraising market in general and in particular of humanitarian and development charity fundraising
- Previous experience in the growth and development of small operations
- Excellent planning skills with a proven ability to carry out different tasks simultaneously and prioritise time and resources accordingly.
- Creative, innovative and analytical skills with an ability to think laterally in order to identify and respond quickly to new opportunities
- Good interpersonal and negotiating skills with an ability to build relationships with supporters and external suppliers
- Excellent and engaging written and oral communication skills.
- Accuracy, combined with an attention to detail.
- Proven ability to manage projects effectively to include planning, budgeting, implementation and evaluation
- Proven ability to work independently within a team environment.
- Proven experience with donor proposal writing and budgets.
- Level of analytical and written skills, and technical skills equivalent to degree level.
- Fluency in written and spoken English
- Ability to travel domestically and internationally including to MSF field projects
- Commitment to the aims and values of Médecins Sans Frontières
Candidates must hold an appropriate passport or permit to work in Ireland
TERMS AND CONDITIONS OF EMPLOYMENT:
This is a full-time, permanent position, and the requirement is to work 40 hours a week.
The salary for this post will be Euro 40,818 per annum.
Current Benefits at MSF UK and Ireland:
MSF UK & Ireland pays the salaries into the bank account on the 30th of each month.
MSF UK & Ireland operates flexi time. The daily requirement for full time staff is to work 8 hours plus half an hour for lunch with core hours between 9.30am-5.00pm and flexi time periods between 8.30am – 9.30am and 5.00pm-6.00pm.
The MSF UK & Ireland holiday (annual leave) year runs from 1st January to 31st December. Annual entitlement for full-time staff is 28 days per year in addition to Irish bank holidays (pro rata for part-time) deducted from salaries. MSF contributes 3% (for those paying 3 or 4 % of their salary) and 10% for those paying 5%.
MSF UK & Ireland has an annual performance review process in place during which individual development needs are discussed and training needs identified.
On completion of the probationary period, employees of MSF UK & Ireland receive additional benefits though our Group Income Protection Scheme and Group Life Scheme.
On completion of the probationary period employees of MSF UK & Ireland can join the Group personal Pension Plan. Members of the scheme contribute between 3% and 5% of their salary. Contributions are