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Direct Sales Contact Centre Representative (6 mont


  • Galway / Galway city
  • Not disclosed
  • Temporary full-time
  • Updated 27/02/2013
  • Jane Lanigan
this job is expired


Job Title: Direct Sales Contact Centre Representative <p st


Job Title: Direct Sales Contact Centre Representative

Job Level: B

Location: Knocknacarra, Galway

Reporting to: Customer Service Manager

Duration: 6 month temporary contract

Aviva Direct Ireland Ltd. is currently recruiting Direct Sales Contact Centre Representatives in our Knocknacarra office, Galway. These roles are for a period of 6 months.

Duties and Responsibilities


  • To use sales techniques to convert the optimum number of direct and customer/intermediary enquiries into sales, thereby contributing to the achievement of annual sales targets in Car, Home, Travel and Health Insurance

  • Services policy alterations from existing customers. Build and maintain customer relationships. Use opportunity of customer contact to cross sell, up sell and generate leads for other Aviva Products.  

    Skills, Knowledge & Experience required

    • Sales Ability and preferably 1 year sales experience
    • Strong Customer Focus
    • Ability to meet targets within agreed timescales
    • Excellent interpersonal and communication skills
    • Ability to work as part of a team
    • Flexibility in ones approach to work and desire to learn new skills
    • An aptitude for learning
    • Good keyboard skills
    • Good Listening Skills
    • Leaving Certificate standard or equivalent, with PC experience  

    Shortlisting may apply. Please note closing date for applications is Wednesday 27th at 4pm.

    Ref: 814413
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