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Direct Agent - (2 month Temp Contract)


  • Wexford
  • Negotiable
  • Permanent full-time
  • Updated 10/01/2013
  • David Connolly
this job is expired
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Direct Agent - (2 month Temp Contract)


The Role
This is an excellent opportunity for someone with strong communication skills to develop a customer service or sales career. The Direct Agent sells work in a variety of roles including customer services and policy administration, customer retention and selling products such as home, motor and travel insurance directly to customers over the phone.

Skills and Experience
Technical Competencies:
Excellent phone manner
Affinity for customer focussed work
Understanding of MS Office Products
Follow up on quotations and complete sales over the phone
Identify and develop calls likely to result in new business which is consistent with our underwriting guidelines
Identify cross-selling prospects for additional products and arrange follow-up calls with customers for future sales opportunities
Convert quotations into sales in order to exceed team targets
Resolve customer queries

Non-Technical Competencies:
An enthusiastic, positive and flexible approach that includes the ability to self-motivate.
Aptitude for selling over the phone
Ability to prioritise urgent work and manage resources for timely delivery.
Quick learning capabilities and an aptitude for understanding the variable elements of insurance products.
Ability to work to strict deadlines.
Ability to implement and adapt to business change.
The ability to work well in a team environment with a high energy

Applicants should have the desire to pursue a CIP and/or ACII qualification. In recognition of this, a comprehensive study support and examination reward package will be provided. Please complete your application online. Closing date for applications 26th December 2012, early applications are encouraged as interviews may take place before the closing date.

To apply for this position please click here

Ref: IR00726_1357144339
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