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Irish Recruitment Consultants

DanishNorwegian Customer Services

Irish Recruitment Consultants

  • Dublin West / Dublin City Centre / Dublin North
  • 15000 - 25000
  • Permanent full-time
  • Updated 12/07/2012
  • Marie Fagan
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Description

Top Tier Firm - Exciting opporunities for Professional Customer Services with Norwegian/Danish plus English - MUST BE AVAILABLE TO START ON JULY 16TH 2012

 

If you are looking for a position with a professional firm who promise excellent conditions, working environment and progression for the right candidate, see current roles available with our client firm via IRC based Dublin North.

IF YOU HAVE FLUENT DANISH OR NORWEGIAN/ENGLISH COUPLED WITH TECHNICAL CUSTOMER SERVICES PLEASE CONTACT US NOW!

Our client a leading and multi-national firm are looking to recruit Technical Customer Services with languages Danish or Norwegian!

Responsibilities:

  • Provide first class support within a call centre environment to customers.
  • Primarily via telephone but also using Web and Email services.
  • Achieve and maintain service level metrics.
  • Effective use of the systems and tools available to the Support Centre
  • Track & document customer & problem information.
  • Contribute to overall team performance.
  • Documenting problems and resolutions
  • Develop expertise in relevant area.
  • Deliver individual Performance.
  • Responsible for delivering timely, accurate customer support & technical answers and providing a high degree of customer service satisfaction.
  • Maintain acceptable level of productivity and timeliness.

Requirements:
- Leaving certificate or equivalent.
- Fluency in English and chosen language (Danish or Norwegian with fluent English)
- Excellent Customer service skills.
- A minimum of 1 year customer service experience, preferably in a call centre environment.
- Passion for the customer and customer experience.

Irish Recruitment Consultants we've been doing what we do best in Ireland since 1984. That's a long time in the recruitment industry

So we must be doing something right.

FOR FURTER INFORMATION ON THE ABOVE TOP JOBS PLEASE CONTACT:

MARIE FAGAN, SENIOR RECRUITER, IRISH RECRUITMENT CONSULTANTS

- TEL: 01 6114 337

Ref: mlf/july2012_1341500901
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Irish Recruitment Consultants

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