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Dublin City University

DCULS Ltd - Language Service Coordinator

Dublin City University

  • Dublin
  • See description
  • Temporary full-time
  • Updated 12/02/2013
  • Human Resources
this job is expired
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Description

DCU Language Services Ltd, based on the DCU campus is seeking to employ a Language Service Coordinator for an immediate start.

 

 

DCU Language Services Ltd

 

ROLE PROFILE:                   Language Training Co-ordinator

Fixed Term Contract         

Salary:                                    Salary Scale: €20,994 - €24,455

DUTIES:  

The main duties involved in this role include:

 

  • Answering student and client queries, providing students and staff with information on changes in rooms and timetables.
  • Booking of university classrooms / event venues.
  • Updating of student and company records and inputting of data from attendance sheets and exam reports - with follow-up action as required.
    • Providing and collating documentation e.g. evaluation and feedback forms.
    • Liaising with management, teaching  and business development colleagues as required
    • Preparation of material, information & reports related to courses and social programmes for clients.
      • Assisting with arrival arrangements for individual students and groups
      • Secretarial work including word processing, spread-sheets, filing, making and receiving phone calls.
      • Assisting with the design, promotion & delivery of the student social & cultural programmes
      • Maintaining stock of stationary and office supplies
      • Liaising with university support services (Cleaning, Maintenance, Security)
        • Carrying out of company fire officer duties
        • Other administrative duties that may be required from time to time.

 

EXPERIENCE & SKILLS:

 We are seeking staff who have:-

 

  • Excellent communication, interpersonal and organisational skills
  • Excellent administration and secretarial skills.
  • High standards of customer service
  • A positive attitude to team-work and collaborative projects
  • Written and oral fluency in English. (Fluency in another language an advantage.)
  • Experience of working in an busy service environment (EFL experience an advantage)
  • Competence in Microsoft Word & Excel (experience in using business-management software e.g. ‘Class’ or other business management system an advantage)  
    • An ability to multitask during busy periods
    • A qualification at third level (desirable not essential)

OTHER

We are seeking staff who will:

 

  • Participate constructively and positively in the operation and development of the business and the services it provides
  • Actively demonstrate a high level of commitment to the Company Mission and Principles of Operation and act as an ambassador for the business.
    • Conduct professional interactions in line with DCU LS corporate standards.
    • Behave in a courteous manner at all times in dealing with students, co-workers, clients, support staff and management.

Salary Scale: €20,994 - € 24,455

Please apply by emailing your curriculum vitae to the address above

Closing Date: Wednesday 13th February 2013

 

DCU Language Services is an equal opportunities employer.

Ref: DCULS - Language Service Coordinator
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Dublin City University

Dublin City University

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