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Aviva

Claims Support Manager

Aviva

  • Cork
  • Not disclosed
  • Permanent full-time
  • Updated 06/12/2012
  • Jane Lanigan
this job is expired

Description

Job Title: Claims <span style="font-size: 1

 

Job Title: Claims Support Manager

Aviva Role Level: D

Reports to: Senior Claims Manager

Company: Aviva Health Insurance Ireland Limited

 

Location:  Cork

 

Duration: Permanent

 

 

This Role has been deemed CF2 and CF6 under the Fitness and Probity Regime

 

 

Background:

 

Aviva Health has an opportunity in our Claims Department for a Claims Support Manager to take responsibility for overseeing day to day operations within our outsourced Partner, Abtran.

We are seeking a candidate who has experience in Health Claims and can exhibit the qualities required to oversee detailed operational processes & effectively manage relationships with a Business Partner.

 

 

Key Responsibilites:

 

  • Overseeing daily workflow ensuring quality and service level agreements are met and maintained.
  • Dealing with technical queries and related tasks from the claims and management team within Abtran.
  • Timely and Accurate Reporting of management statistics.
  • Responsibility for implementing claims staff training and development of knowledge related to claims processes, insurance plan benefits, and the regulatory environment.
  • Support the effective management of a Third Party Administrator.
  • Input to planning and development of Claims Department
  • Ongoing review of work practices to achieve efficiencies and to provide excellent service at all times
  • Involvement in key projects focused on developing and enhancing our operational capabilities
 

 

Qualifications

  • One of the following professional qualifications is required – PMI Dip, ACII, CIP or QFA with a bridge to GI.
 

 

Skills / Competencies / Experience:

 

    .....

    To view the full job description, please click the link below

Ref: 807622
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