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CRM Lead Business Analyst (MS Dynamics)


  • Dublin
  • Negotiable
  • Permanent full-time
  • Updated 01/03/2013
  • Recruitment Team
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Excellent opportunity for CRM Lead Business Analyst (MS Dynamics) with BearingPoint Dublin.


CRM Lead Business Analyst (MS Dynamics)

The BearingPoint Dublin Office is currently recruiting a CRM Business Analyst Lead for a large Microsoft Dynamics 2011 engagement. The CRM BA will be a senior functional resource involved in the development and implementation of  business solutions for clients. Their work will be across a wide variety of industries and projects and key responsibilities will include solution requirements gathering, solution design and documentation, project and team management, and the maintenance of client and partner relationships. They will be expected to have a thorough functional and technical knowlwdge of Microsoft Dynamics CRM  and experience with integrating with other systems.


Required Skills:

The ideal person will have a minimum 3 years commercial experience with Microsoft Dynamics version 4.0 / 2011.

They will also have:

  • Microsoft Certification
  • Lead Business Analyst in a minimum of 5 major CRM projects
  • Experience of leading teams of 5-10 people
  • Experience of Case Management and Workflow Proceses 
  • Experience of integrating CRM with other legacy systems
  • Experience using 3rd Party Applications with CRM
  • Experience presenting CRM business solutions to senior management
  • Microsoft, Project Management and/or Sure Step certifications is an advantage
  • Experience content management systems such as FileNet is an advantage


Knowledge Required:

  • Strong consulting aptitude including influencing skills, verbal and written communication skills, self-starting and self-motivation, leadership and facilitation skills, etc.
  • Broad experience base in interpreting and documenting the  customer’s requirements and sharing with the customer his or her knowledge  of  the business area



  • 3rd level degree in IT related discipline


About BearingPoint

BearingPoint is an independent consultancy delivering management and technology capabilities to align and optimise processes, IT and operating models with business strategy. BearingPoint has been in Ireland for over 40 years and while we have European roots, we operate with global reach, employing 3,250 people in 15 countries and 200 in Dublin alone.

BearingPoint provides first-class solutions from strategy and business requirements through to application development and support to leading organisations right across public, financial and commercial services sectors. We enjoy building and maintaining strong, collaborative and long term relationships with our clients.


BearingPoint is an equal opportunities employer.





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