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Ascension Executive Recruitment & Orange Recruitment

Business Systems Trainer

Ascension Executive Recruitment & Orange Recruitment

  • Dublin
  • 35000 - 45000
  • Contract
  • Updated 14/02/2018
  • HR Dept.
this job is expired
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Description

We are currently looking for a Business Systems Trainer for our client, a public body based in Dublin 2. This role will involve taking a strategic view of the design, research, development and implementation of all training.

 

 

Business Systems Trainer Dublin2

Responsibilities

  • Develop, manage and deliver bespoke training programs tailored for different internal and external business users to ensure that all users are up-to-date with relevant Microsoft SharePoint and CRM Systems.
  • Develop and deliver training that is tailored to particular functional groups
  • Create all training collateral including; training guides, cheat sheets to ensure users have the ability to resolve issues without having to contact the MS SharePoint & CRM team.
  • To liaise with key stakeholders to ensure MS SharePoint & CRM Systems Training Programmes are fit for purpose
  • Develop and maintain a library of multi-media support training materials that is readily accessible to users at the point of need.
  • Determine new requirements from user feedback on systems to be fed back into the technical support team.

Requirement:

  • Strong working knowledge of Microsoft SharePoint & CRM
  • At least 1-2 years prior experience in delivering group and individual training in a business setting
  • Experience in the development of effective document and video training materials.
  • Relevant Third Level qualification (e.g. Diploma) in a relevant discipline or equivalent is desirable.
  • A relevant train the trainer qualification.

Ref: BSTTM
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Ascension Executive Recruitment & Orange Recruitment

Ascension Executive Recruitment & Orange Recruitment

 

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