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Associate Account Strategist (German), SMB Sales

Google

  • Dublin City Centre / Dublin South / Dublin
  • Not disclosed
  • Permanent full-time
  • Updated 01/02/2013
  • HR Operations
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Description

Associate Account Strategist (German), SMB Sales

 

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This position is based in our EU Headquarters in Dublin, Ireland.

The area: SMB Sales and Operations

When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.

The role: Associate Account Strategist (German), SMB Sales

As an SMB Sales professional at Google, you are always reaching for ambitious performance goals. You work with a wide variety of SMB advertisers delivering the optimal advertising solution for each customer. Your strong interest in sales and the digital economy, entrepreneurial drive and expert product knowledge enable SMB advertisers to expand their businesses with Google's latest advertising products and solutions. In this position, you will proactively reach out and position advertising solutions spanning all Google offerings including, but not limited to account optimizations, Google Display Network, and mobile. Your understanding of online media and your commercial acumen shape how new and existing businesses grow.

To our customers, you are the face of Google. You listen to your customers??? needs, understand the details of individual campaigns and explore and uncover business opportunities for your customers. Working with your customer, you set the vision and the strategy for how their products and services reach thousands or millions of users. You work with a highly engaged team and bring creativity to grow and transform the business.

Supplementing your core role, you will participate in a two year developmental program which offers world-class training, equipping you with the business, analytical and leadership skills needed to be successful at Google. You???ll work with a wide variety of SMB advertisers, developing a strong network within the Google community and a deep understanding of our products and customers - the real foundation of Google.

Responsibilities:

  • Consistent delivery against assigned quota, while prioritizing and delivering outstanding customer sales experience to Google's advertisers.
  • Implement creative ways to improve our customer relationships, tailor and share performance-enhancing suggestions, and upsell or promote other Google products.
  • Communicate with customers proactively, via phone and email.
  • Provide strategic advice and help our advertisers get the best ROI on their advertising investment by working closely in a consultative role with customers.
  • Share and collaborate with Specialists, Engineers, and Product team members on new feature development, through your direct exposure to SMB advertisers.

Minimum qualifications:

  • BA/BS degree (In lieu of degree, relevant skills or equivalent experience).
  • Previous sales support or market research experience or internships.

Preferred qualifications:

  • Previous experience or interest in sales, customer support, account management, marketing or consulting.
  • Interest in working against an assigned quota.
  • Demonstrated experience in managing and customizing experience to a customer base.
  • Proven ability to multi-task and manage multiple projects at a time while paying strict attention to detail.
  • Proactive, independent worker with the demonstrated capacity to lead, motivate and work well with others.
  • Excellent written and verbal communication skills in English and in the language you would support.

Ref: IJ-10182
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