Cancel
Return to Job Search
DELL

Application Management Senior Advisor

DELL

  • Limerick
  • Negotiable
  • Permanent full-time
  • Updated 02/04/2013
  • Jamie Hayes
this job is expired
Apply Now

Description

Application Management Senior Advisor

 

Application Management Senior Advisor

  • Manages, resolves and documents issues and events related to the Oracle Financial Module of DELL's Largest Production Oracle E-Business Suite environment.
  • Monitors and measures performance characteristics of applications.
  • Communicates with all stakeholders (customers, development teams, end users, etc.) to address system issues.
  • Experienced knowledge of engaging with Oracle Corporation through Service requests
  • Proposes and implements systems enhancements that will improve the reliability and performance of the system.
  • Learns new applications, Dell-specific technologies, system behaviour and business processes as they relates to customer needs.
  • The ideal candidate must be able to very quickly adapt and change direction, often managing multiple requests at the same time.
 
Knowledge -> Technical -> Professional -> Business Acumen
 
·         In-depth disciplinary knowledge; leverages business acumen and subject matter expertise.
-         Provides deep subject matter expertise, advice and program delivery.
-         Contributes to the development of new techniques and plans within area of expertise.
·         Understanding of Dell goals, customer requirements and knowledge of competitor practices.
·         Understanding of Dell business priorities, strategy and direction.
·         Thorough understanding and management of customer business needs and expectations.
·         Managing projects and program execution.
 
Problem Solving -> Judgment -> Complexity -> Ingenuity
 
·         Works on abstract and complex problems requiring evaluation of intangible variables.
-         Integrates trends, data and information into plans, deliverables and recommendations.
·         Develops innovative and creative output based on interpretation and analysis that improve business performance and contribute to corporate goals and strategic intent.
-         Opportunity/risk analyses
-         Cost/benefit analyses
-         Pricing models
·         Anticipates operational, program, and implementation issues and develops preventative measures.
·         Adapts projects, programs or methods based on customer or business partner feedback
 
Guidance -> Direction -> Planning -> Independence -> Initiative
 
·         Work is guided by business plans for the discipline.
-         Actively participates in setting area objectives to meet plans.
-         Escalates matters of business risk.
-         Influences others through their professional/technical expertise.
·         Manages critical projects, customer engagements or business processes.
-         Guides completion of major projects or customer engagements.
·         Allocates work and mentors others.
 
Experience -> Functional -> Leadership -> Technical
 
·         Strong experience in the field of Oracle E-business Suite, specifically Oracle Financial Module This is an absolute must.
·         Strong Techno-Functional experience with Oracle Financial modules(AR, AP, GL, Fixed Assets, Cash Management , P2P , Credit-to-Cash, Procure-to-pay and Sub ledger Accounting.
·         Strong experience with Sub-Ledger Accounting concepts and Month-End close processing for AR and GL modules
·         10+ years of experience with Oracle E-Business Suite R12 implementations
·         Assist with security, Oracle responsibilities, alerts, workflow approvals and system privileges.
·         Support all Oracle Applications patching, upgrades and maintenance activities by testing and troubleshooting functional issues.
·         Conduct gap analysis and write / maintain functional specifications for new or modified business processes.
·         Perform system troubleshooting in a production support environment for the Oracle Financials application modules.
·         Configuration and monitoring of alerts, workflow approvals
·         Strong Oracle multi org / multi-currency experience within multi-phase, global implementations
·         Responsible for identifying and analyzing operational aspects such as system performance, usability, reliability, adaptability
·         Experience with executing SQL queries and understanding the underlying structure of the most common Oracle Applications tables will be given preference.
·         Manage Oracle Service Requests (SR's) to resolution effectively.
·         Excellent written and verbal communication skills (English language)
·         Strong SDLC experience required. Exposure Oracle AIM Methodology preferred.
·         Successful track record and demonstrated experience in a leadership role in a highly diverse, global organization.
·         SQL skills, relational database knowledge and skills
·         Excellent troubleshooting and customer service skills
·         Ability to remain calm and think clearly in crisis situations
·         Ability to react quickly and take appropriate action under pressure
·         Must be able to coordinate activities and drive cross functional teams toward issue resolution
·         Analytical problem solving skills
·         Strong attention to detail and accuracy
·         Professional maturity and excellent business acumen 
·         Multi-tasking, organization, and planning skills
·         Conflict management and resolution skills
 
Education
 
·         Undergraduate degree and 6-8 years relevant experience, or
·         Graduate degree and 4-6 years relevant experience.

Ref: AMSA
Apply Now
Report This Job

DELL

DELL

23 reviews
 

View Employer Profile

Show More

Email me jobs similar to: Application Management Senior Advisor

Please enter your email address

Please enter a valid email address

We use cookies to customise our website for you, giving you the best possible user experience. If you continue without changing your settings, we’ll assume that you are happy to receive this personalisation. Find out more about our cookie policy

Accept & Close