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Flogas Ireland Ltd

Credit Control Team Leader

Flogas Ireland Ltd

  • Louth / Meath / Dublin
  • Not disclosed
  • Fixed term contract
  • Updated 06/10/2017
  • Jenny Maher
this job is expired
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Description

Flogas Energy is seeking to recruit a Credit Control Lead to manage our Natural Gas and Electricity Credit Control team and Customer base for a period of 12 months as cover for maternity leave

 

Flogas, part of DCC Energy LPG, is a leading supplier of Liquefied Petroleum Gas (LPG) & Natural Gas across Ireland. Flogas also offer renewable energy solutions, and we have launched our electricty business so our plans are for continued growth over the next number of years.

Our vision is ‘To be Ireland’s leading provider of total energy solutions to meet customers changing requirements, delivered to the highest possible standards’ and we believe we can only achieve this vision with everybody working together to the same expected high standards of performance and quality in line with our NSAI Quality System Certificate.

Our core values of safety driven, customer focused, integrity, quality, reliability, and innovation form the essence of who we are and how we do things in Flogas.

Credit Control Team Leader 

Flogas Energy is seeking to recruit a Credit Control Lead to manage our Natural Gas and Electricity Credit Control team and Customer base for a period of 12 months as cover for maternity leave

Main areas of responsibilities

  • Set, Monitor and Drive Monthly cash collection Targets
  • Calculate, report & manage commercial & domestic debtor days. Ensure proper processes & systems are in place to reduce debtor days as per company policy
  • Manage escalated queries or disputes to satisfactory conclusion, including liaising with the Sales & Customer service Teams to resolve any outstanding queries
  • Manage Team Call statistics to ensure targets are achieved & maintained
  • Manage Locked & Consuming, LTNA, Disconnection Validations reports
  • Manage & Analyse the bad debt write down review & completion
  • Manage debt & credit ledgers for all sectors of Nat Gas and Electricity Accounts
  • Refer overdue accounts for legal action and manage the legal process
  • Management & participation in various credit risk reviews, projects and initiatives, including regulatory change, audit / regulatory inspections & issue remediation as needed
  • Review credit limits and payment terms for existing customers and set limits and payment terms for new customers
  • Manage, drive and continuously develop the credit control team to understand & deliver within their roles in the department
  • Manage team attendance records and HR requirements
  • Additional duties as required

Education: Minimum of Institute of Credit Management Qualification or equivalent

Experience: 5+ years credit experience with 3+ years experience managing people

Role specific (technical) knowledge / skills:

  • Excellent IT skills, particularly in Microsoft Excel and experience of ERP systems.
  • Strong communication & management skills

Strong customer focus and negotiation skills .

At Flogas we recognise that our people are the key to our success. It is only through our high performing and engaged employees that we will achieve our ambitious growth plans and deliver on our strict health & safety programmes.

Applications should be made y the close of business Tuesday 17th October 2017. 

Ref: Credit Control Team Leader
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Flogas Ireland Ltd

Flogas Ireland Ltd

 

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