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Excel Recruitment

Telephone Booking Agent, Leisure

Excel Recruitment

  • Dublin South
  • 15000 - 25000
  • Permanent full-time
  • Updated 06/10/2017
  • Ambyr Medford
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Description

Telephone Booking Agent, Leisure - Sandyford, Dublin Our client, a fun indoor sport arena, are looking for an experienced Telephone Booking Agent.

 

Telephone Booking Agent, Leisure - Sandyford, Dublin

Our client, a fun indoor sport arena, are looking for an experienced Telephone Booking Agent.

You will join a small team of 2 (plans to expand in the coming months) and the opening hours are 9-5.30 Monday to Friday and 9-5 Saturday.

We are looking for someone who is experienced in taking a high volume of inbound calls, can multi-task, is extremely organised and has the confidence to deal with customers quickly and efficiently.

The job may involve customer queries, complaints and some administration.

You will be passionate about driving exceptional customer service.

Responsibilities for the job of Telephone Booking Agent include:

  • Take inbound bookings which can include kids parties, stag/hen groups and corporate events
  • Deal with any customer queries in a professional manner
  • Resolve any customer complaints in a timely manner
  • Action any cancellations or changes efficiently
  • Communicate with management
  • General admin duties

Experience required for the job of Telephone Booking Agent:

  • 1-2 years in a call centre/telesales/customer service environment
  • Confident and outgoing personality
  • Experienced in resolving customer complaints
  • Organised and efficient

Salary

  • Up to €23k depending on experience

If you have the skills and experienced required for this job opportunity, please attach a CV below for the attention of Ambyr Medford, in complete confidentiality. For more jobs like this, please visit the Excel Recruitment website.

F123

Ref: AM207IJ_1507302084
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