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Application Support Analyst

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  • Dublin
  • 40000 - 50000
  • Permanent part-time
  • Updated 21/10/2017
  • Joe McGouran
this job is expired
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Description

My client dominates their industry throughout the world. They are the definition of an Irish success story and they are continuing to grow their team. They are currently looking for an Application Support Engineer to join their team in Dublin

 

Application Support Engineer 

 

My client dominates their industry throughout the world. They are the definition of an Irish success story and they are continuing to grow their team. They are currently looking for an Application Support Engineer to join their team in Dublin. You will be working within a team in conjunction with of business analysts, developers and customer care teams.  You will always be working on the cutting edge of technology as they have their eyes heavily focused on IOT, Drones and Self Driving cars! There is a great base salary on offer here along with, bonus, health insurance, pension, generous holidays, paid maternity and paternity cover, educational assistance along with many other little perks and benefits.

 

Sounds fantastic, what will my day entail?

 

  • Maintain system uptime and performance
  • Actively monitor, log and respond to production application incidents
  • Help reduce the team’s average MTTR time by following strict ITIL Incident Management frameworks
  • Drive Incident and Problem ticket root cause analysis and resolutions.
  • Have a clear understanding of network, database management, and operating systems.

 

Love it! What are they looking for?

 

  • Someone with 2-4 years in an Application or Development Support Role
  • In-depth experience with Windows server environments, Windows and native Services, Console Services, Event Logging, and Viewers
  • A strong knowledge of SQL DB programming, querying techniques, and tools
  • Familiarity with Application monitoring tools; AppDynamics, OpManager and NewRelic, a plus.
  • Application of basic principles, methods, technologies, and practices in Software/Networking Engineering and Application Support
  • PowerShell or similar scripting experience is a plus

 

Interested?This job is fantastic, the opportunities are outstanding, the company is phenomenal. Apply now! All conversations are held in the strictest of confidence and no details will be passed to any third party without prior consent. I look forward to speaking with you.

Ref: JMG11682
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