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Momentum Support

Account Manager

Momentum Support

  • Dublin
  • Negotiable
  • Permanent full-time
  • Updated 13/10/2017
  • Kat Cameron
this job is expired
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Description

We are now inviting applicants for the position of Account Manager Cleaning, serving the Greater Dublin Region.

 

Account Manager

Commercial Cleaning Greater Dublin Area

 

 

With 30 years industry experience, Momentum Support is one of Ireland’s largest privately-owned providers of cleaning, security and associated services.

We deliver on our commitments because we invest in our staff – starting with an emphasis on selecting the right people, we then invest time and effort in developing our employees, thus ensuring our staff look and act professionally at all times.  We utilise the latest technology, working practices and provide extensive personal training to equip our staff to deliver a fully inclusive range of Cleaning; Security; Porters; Receptionist; Courier; Janitorial Supplies; Grounds Maintenance; Pest Control and Bundled Services.

Providing best value services to the most demanding environments including some of the largest acute hospitals, most prestigious retail settings and high-profile manufacturing and office locations, we always deliver on our promise!

With offices in Ireland and the UK - We Are Big Enough to Deliver and Small Enough to Care!

 

We are now inviting applicants for the position of Account Manager Cleaning, serving the Greater Dublin Region.

 

The primary responsibility of this role is to ensure the smooth running of the business on a day to day basis by overseeing all contracts, customer needs and management & development of the team.

 

Reporting to the Operations Manager, you will be the main point of call for operational matters and part of the operational management structure within the company. You must be prepared to be flexible with regard to working hours, drive forward quality in standards while maintaining excellence and compliance to policy & regulatory requirements at all times.

 

Some key responsibilities will be to:

 

  • Ensure the delivery of services to meet the needs and exceed the expectations of the customers within remit.
  • React in a timely manner to any issues that arise, support their resolution within the scope of the contract(s).
  • Build a strong relationship with customers and ensure that your teams do likewise.
  • Drive the achievement of all site operational key performance indicators (KPI), and support/improve poor performing sites.
  • Assume responsibility for the recruitment, training, development and performance management of the entire team.
  • Ensure your teams are paid correctly and the contracts are managed to budget.
  • Ensure that all records relating to employment, including relevant qualifications and vetting, are maintained and updated as necessary.
  • Maintain fair and inclusive working environments, free from discrimination or prejudice.
  • Ensure you are visible and contactable whilst on duty, and that plans are in place for escalation out of hours or during absence.

 

The successful candidate will have:

  • School leaving standard English and Maths.
  • Excellent computer skills
  • Proven track record in the cleaning/ service industry with a minimum of 4 years’ experience.
  • A full clean driver’s licence.
  • Experience of project management, including: planning, implementation and follow-up skills

 

If you have the skills and experience, but more significantly, if you believe that your dedication, service philosophy and ambition enables you to fit into our management team to help to shape and lead our business into the future then please send your CV with a cover letter.

  

 Momemtum Support is an equal opportunities employer

 

 

 

 

 

 

 

 

Ref: ACCMAN
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Momentum Support

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