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Sigmar Recruitment

Customer Service Representative - German Speaking

Sigmar Recruitment

  • Cork / Cork city
  • 25000 - 35000
  • Permanent full-time
  • Updated 07/10/2017
  • Rebecca Lynch
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Description

Sigmar Recruitment have an urgent requirement for an experience Customer Service Representative (German speaking).

 

Sigmar Recruitment have an urgent requirement for an experienced Customer Service Representative (German-speaking) to work with our prominent client in Cork. This role is a 12 month fixed term contract, offering a highly competitive salary and excellent working environment.

The successful candidate will be part of a highly successful team. Your primary responsibility will be to provide exceptional customer service and account management service for accounts across Europe. You will liaise across multiple departments in order to ensure a complete and efficient service. The team operates in a fast-paced, challenging but extremely rewarding environment.

Core Duties & Responsibilities:

  • New customer set up and customer order entry on PeopleSoft

  • Verification of product availability and pricing against customer contracts

  • Prioritise product allocations when supplies are short using your own discretion

  • Coordinate with other departments to determine when low supplies can be replenished

  • Draft initial picking plans for shipments

  • Respond to each customer query in a timely, professional and efficient manner

  • Update and maintain customer records with accurate and relevant information and documentation

Skills & Attributes Required:

  • Must be fluent in German (Written and verbal)

  • Previous experience in a fast-paced customer service role

  • Must be able to prioritise workload and work on your own initiative

  • High level of attention to detail

  • Strong IT skills

  • Excellent decision making and problem solving skills

  • Positive, up-beat attitude

 

If this sounds like the role for you, we want to hear from you TODAY! Call Rebecca on 021-4847137 or email your CV to .

Ref: RLCSGC
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Sigmar Recruitment

Sigmar Recruitment

 

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