Return to Job Search
Home Instead Senior Care

Staff Scheduler/Administrator

Home Instead Senior Care

  • Dublin
  • 30000 - 40000
  • Permanent full-time
  • Updated 07/10/2017
  • Kay Daly
this job is expired
Apply Now


Scheduler - Are you looking to use your exceptional organisational skills in making a difference in the lives of seniors? Do you want to work for an expanding, award-winning company that values its employees? If so, read on…



The Scheduler will manage our clients home care service requirements 
by matching the most suitable Carer for their needs.

You will be responsible for:

- Coordinating Carers' schedules on a daily basis

- Meeting and familiarizing yourself with the Carer team to enhance the client and Carer     
matching process

- Monitoring, mediating, and logging both Client and Carer activity, and following up on Carer
assignments and Client service

- Monitoring, mediating, and logging both Client and Carer service concerns

- Effectively managing and developing excellent relationships with the Carers and Clients.

- Actively encouraging contact between Carers & Clients and the office

- Coordinating and maintaining a complete Client service schedule using our in-house system People Planner

- Accurately entering and maintaining Client and Carer records

- Recording Carer hours and entering into People Planner

- Dealing with emergency situations decisively and effectively

- Answering each incoming call in a friendly, professional and knowledgeable manner

- Working in a team of 21 others in the office and specifically 7 others in scheduling 


Home Instead Senior Care is the world's and Ireland's largest and most trusted 
provider of non-medical home care services to the elderly - enabling  them to 
remain independent and live in their own home for longer than would otherwise be 
possible. For further information please visit our website at: Our office 
is situated at Brewery Road, Leopardstown, Co. Dublin


- Have exceptional organisational and multi-tasking skills

- Have at least 1 years’ experience in a recruitment/administration support 

- Have demonstrated your ability to work on your own initiative

- Have a professional demeanour and excellent telephone skills

- Have outstanding communication skills and are committed to customer 

- Are committed to quality and achieving solutions

- Have a proven ability to operate in a pressurised environment and think on your 

- Love attention to detail and have shown that you can follow up and complete 

- Have proficient excellent IT & data entry skills

- Are flexible, have a can-do positive attitude

- Enjoy working in a small business, team oriented environment

- Experience rostering part time staff also an advantage  

This is an excellent opportunity to join a company that is rapidly expanding and who values 
its work force. It is a genuine opportunity to work for a business where you can 
learn skills outside of your own role.  Our company have won various best in class 
awards so we require people to set the bar high, just as we have to this 

Other benefits include an attractive remuneration package which is negotiable and depends on 

If this sounds like a role at which you could excel please APPLY NOW by email.


Ref: Lep STCOC917C
Apply Now
Report This Job

Home Instead Senior Care

Home Instead Senior Care


View Employer Profile

Show More

Similar Jobs for you

Email me jobs similar to: Staff Scheduler/Administrator

Please enter your email address

Please enter a valid email address

We use cookies to customise our website for you, giving you the best possible user experience. If you continue without changing your settings, we’ll assume that you are happy to receive this personalisation. Find out more about our cookie policy

Accept & Close