Cancel
Return to Job Search
Sigmar Recruitment

Swedish

Sigmar Recruitment

  • Cork / Cork city
  • Negotiable
  • Permanent full-time
  • Updated 06/10/2017
  • Colin O'Donnell
this job is expired
Apply Now

Description

My client a Cork based pharmaceutical company has a vacancy for a Norweigan speaking Pharmaceutical Consultant.

 

My client a Cork based pharmaceutical company has a vacancy for a Nordic speaking Pharmaceutical Consultant

Industry experience within Chemistry and/or Microbiology is preferred.

Key duties :

Handling calls requesting product information from healthcare professionals and the general public.
• Answering calls in a courteous, professional manner with predefined answers/resources.
• Handling of queries from patients by providing balanced, accurate and non-promotional information.
• Identification of queries containing either adverse events or product quality complaints and handling these in accordance to SOP's

• Accurate recording of all medical communication transactions into the database.

• Facilitates fulfilment of customers’ requests.
• Escalate all enquiries without predefined answers to a more specialized area in accordance to Good Escalation Practices.
• Other duties and special projects that are assigned by management. (experience related)
• Utilize computer technology to handle high call volumes.
• Ensures optimal customer satisfaction.

Other duties :

  • Excellent written skills to succinctly, accurately respond to customers queries.
  • Able to respond flexibly and empathetically to customer needs, managing their expectations effectively.
  • Proactive, analytical and pragmatic approach to problem solving.
  • Able to work under pressure, juggling short deadlines, multiple priorities and concern for maintaining standards.
  • Good time management skills.
  • Fluency in Swedish and/or Danish a distinct advantage.

An excellent salary is an offer to the successful candidiate.

For more information please call Colin on 021-4847131 or E-Mail

Ref: MeNor61
Apply Now
Report This Job

Sigmar Recruitment

Sigmar Recruitment

 

View Agency Profile

Show More

Similar Jobs for you

Email me jobs similar to: Swedish

Please enter your email address

Please enter a valid email address

We use cookies to customise our website for you, giving you the best possible user experience. If you continue without changing your settings, we’ll assume that you are happy to receive this personalisation. Find out more about our cookie policy

Accept & Close