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Acacia Facilities Management Ltd

Facilities Officer

Acacia Facilities Management Ltd

  • Cavan
  • Not disclosed
  • Permanent full-time
  • Updated 09/10/2017
  • HR
this job is expired
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Description

Require a Facilities Officer to provides services to one of our Clients. (4 days in Cavan & 1 day in Enniskillen)

 

 

Job Title               Facilities Officer

Reporting To      Facilities Manager

Job Purpose       The Facilities Officer is required to assist in the management of the facilities

function at different sites. He/She is responsible to ensure the general upkeep and appearance of each site is to the highest standard. He/She will work closely with the facilities manager and the clients in ad hoc duties.

Key Accountabilities

Consider the accountabilities of the job in terms of outputs to the external/internal customer, team leadership and financial and process responsibilities.

Accountability  Measure

To assist in the management of  the Facilities function

                     Cover Facilities Officers leave on different sites.

                     Providing additional support for Clients.

                     Familiarisation with the Standard Operating Procedures

                     (SOP’s) for each position you are covering.

                     Ensure anyone covering your duties receives a proper handover.

                     Upsell facilities by making the Facilities Manager aware of any gaps in service.

                     Report any maintenance issues which you notice onsite to the Facilities Manager.

                     Assist in emergencies such as light leaks, spills etc.

                     Issuing permits to contractors and accompanying while on site if necessary.

                     Identify and report hazards and incidents.

                     Assist in health and Safety including bell tests, floor walks and first aid boxes are stocked.

                     Creation and Control of Access cards for visitors and staff.

                     Working as part of a team in delivering a high standard.

                     Adjust Temperatures of locations via BMS/Panels system when requested

                     Action Facilities Dublin Help Desk emails in a timely and efficient manner, escalating when necessary

 

To deliver agreed levels of Customer Service

         Respond to soft service calls logged with the facilities help desk. Investigate the nature of the problems and seek a speedy resolution.

         Professional greeting to clients and staff to generate a professional and welcoming atmosphere.

         Dress code in line with Acacia standards.

 To ensure a high standard of Cleaning onsite

         Liaising with cleaning team on specific requests and ensuring cleaning schedule adhered to.

         Ensure reception is kept tidy at all times, ensuring to check this area frequently.

         Remove waste paper from all areas and ensure proper storage and segregation and collection by contractor

         Frequent checks of key areas like toilets and café area, tidying and replenishing stock when necessary.

 To provide Janitor Duties

         Ordering and restock of cleaning, catering and stationary supplies

         Loading the water softener in the basement weekly

         Collection of deliveries and distribution and storing correctly.

         Replenish paper/toner in fax / copier machines.

         External janitor duties like litter pick around front of building,

         keeping smoking shelter clean and ash tray empty, keeping

         waste compound clean and tidy.

To set up Meeting rooms and assist in Catering requests

         Set up and support Meeting rooms in line with client requests.

         Assist with set up of lunch meetings as required and clean up afterwards.

To complete Post Room Duties

         Ensure that all incoming post is sorted promptly and accurately.

         Sort Post from other Liberty Locations

         Frank all outgoing post correctly and ensure that it is ready for post pick-up.

Flexibility and responsiveness

         Any other requests as may be required from time to time.

         Flexibility working weekends and after hours when requested.

 Reporting

         Monthly completion of timesheets.

         Other site reports including catering consumables report,

         helpdesk call logs, cleaning audits.

Skills Required                             

         Highly organized and excellent time management.

         A high level of attention to detail.

         Ability to work on own initiative.

         Customer service experience.

         Fluent English.

         Full drivers licence an advantage.

         Knowledge of MS Office (Word, Excel & Outlook

Ref: ACA17.LD87DFCC
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Acacia Facilities Management Ltd

Acacia Facilities Management Ltd

 

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