Return to Job Search
AIR - Actuarial Insurance Reinsurance Recruitment

Claims Team Leader - Motor and Personal Injury

AIR - Actuarial Insurance Reinsurance Recruitment

  • Dublin City Centre / Dublin South
  • Negotiable
  • Permanent full-time
  • Updated 06/06/2017
  • Honor Moloney
this job is expired
Apply Now


Claims Team Leader - Motor and Personal Injury


Claims Team Leader – Motor and Personal Injury

 The Team Leader is responsible for the supervision and team management of claims handlers in the areas of Motor Claims. The role will serve as a referral point on queries, providing guidance and assistance on claims handling, operational issues, resource and performance management


  • Manage and supervise a team to achieve operational targets.
  • Managing the day to day organisation of the team to include the prioritisation of workloads
  • Ensure continued focus on quality claims handling and controlling the cost of claims, while meeting customer expectations.
  • Auditing quality of the team performance and providing feedback.
  • Monitoring provisions and ensuring cost effective and timely resolution of claims.
  • Ensure compliance with all regulatory, governance and quality standards including management of individuals CPD requirements.
  •  Providing coaching and mentoring to team members, identifying training needs and developing technical knowledge.
  • Performance management of the team members and ensuring team are motivated and developed.
  • Manage the activities and development of staff with an emphasis on performance improvement.
  • Continually seeking process improvements in team performance, process efficiency and client service.
  •  Develop teamwork through team meetings, information sharing and improved communication.
  • Work closely with Management in the development of the overall strategy of the team.
  • Dealing with customer escalations and ensuring prompt resolution.
  • Develop and maintain relationships with key suppliers and monitor SLA targets for expert appraisers
  • Authorise cheques in a timely manner.

Experience & Technical Skills:

  • Relevant professional and /or 3rd level qualification / Membership to Ill
  •  CIP qualification status held
  • 8+ years' experience within claims in the General Insurance Industry.
  • Experience in people management and leading effective teams.
  • Deep knowledge of  Motor claim technical requirements, regulatory and operational requirements related to financial services / insurance companies
  • Analytical and decisive, with the ability to prioritise and communicate key objectives to achieve organisational goals
  •  Strong written and verbal communication skills
  • Excellent numeracy and analytical skills, able to understand data and compile reports
  • Ability to mentor and train
  • Be flexible, self-motivated with strong organisational skills.
  • Display strong leadership p skills and previous supervisory experience would be an advantage
  • Results driven and goal focused.

For more information on the role and company please contact Honor on 01 664 1214

Salary:  Salary is negotiable depending on the experience of the successful candidate, along with a generous benefit package

Please note: Not all opportunities are advertised in order to satisfy the discretion of our clients, please contact an AIR Consultant for a consultation.

AIR Recruitment specialises in the recruitment of the following professionals: Chief Actuary | Product Development | Pricing & Reserving |Newly & Nearly Qualified | Part Qualified | Solvency II | Trainee Actuary| Actuary – Life and Non-Life| Claims | Reinsurance |Underwriting | Captive | Treaty Specialists | Risk Analysts |Operations| Compliance |Project Managers |Business Analysts |Wealth Management| Pensions |Risk Manager | SII | Non-Exec |Executive Directors |Actuary|

Apply Here

Ref: 301/2
Apply Now
Report This Job

AIR - Actuarial Insurance Reinsurance Recruitment

AIR - Actuarial Insurance Reinsurance Recruitment


View Agency Profile

Show More

Email me jobs similar to: Claims Team Leader - Motor and Personal Injury

Please enter your email address

Please enter a valid email address

We use cookies to customise our website for you, giving you the best possible user experience. If you continue without changing your settings, we’ll assume that you are happy to receive this personalisation. Find out more about our cookie policy

Accept & Close