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THE LOGISKILLS GROUP

Customer Service (Parcels) - Dublin 24

THE LOGISKILLS GROUP

  • Dublin South / Dublin
  • Negotiable
  • Permanent full-time
  • Updated 31/03/2016
  • Danielle Lynch
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Description

Our client based in Dublin 24 now seek to hire a Parcels Customer Service Rep.Candidates considered must have 2+ years experience working in a similar role.

 

Our client based in Dublin 24 now seek to hire a Parcels Customer Service Rep.Candidates considered must have 2+ years experience working in a similar role.

Duties & Responsibilities:

  • Ensure that all collections and deliveries are carried out in a timely and cost effective manner
  • Maximise revenue opportunities from incoming telephone calls through the effective utilisation of all available resources
  • Ensure that all procedures are carried out in accordance with those issued in the TNT Special Services Guidelines and other relevant guides and processes; 
  • Ensure accurate and timely reporting to Line Management of all figures and other relevant reports and analyses; 
  • Ensure that all procedures for TNT accounts are carried out in accordance with the relevant operational guides. 

Minimum Requirements:

  • Minimum 2 years experience in a customer care environment;
  • Minimum Leaving Certificate education (or equivalent) essential; 
  • Relevant experience in a similar industry preferable;
  • Excellent IT skills (i.e. with Microsoft Word & Excel and Databases/Systems in general);   
  • Excellent written and verbal communication skills; 
  • Proven ability to work effectively under pressure - highly pressurised environment!! 
  • Excellent organisational skills and problem solving skills; 
  • Ability to work on own initiative and as part of a team. 

Terms:
Full Time,Permanent

Package:
€Neg


For a confidential discussion on this or any other current opportunity please contact Danielle Lynch on 8326330 /  

Please do not apply for this vacancy unless you meet the minimum pre-requisite requirements as our clients have instructed us that they do not wish to receive applications from candidates that do not meet the minimum requirements. If you wish to register your CV for general consideration we would be delighted to receive it on

Logiskills are leading recruitment specialists for the manufacturing, freight & logistics industries. Roles we typically recruit for include; air, sea and road freight forwarding; warehouse; distribution; transport; logistics; supply chain; materials; purchasing; procurement; engineering; manufacturing; production; finance; accountant; customer service; admin; accounts; coordination; clerk; agent; supervisor; manager; management

Ref: LSR04000 - DLM1
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THE LOGISKILLS GROUP

THE LOGISKILLS GROUP

 

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