Call Centre 2011

Contact Centre

Dublin

Cork

Regions

Permanent

000s

Temporary

€ per hour

Permanent

000s

Temporary

€ per hour

Permanent

000s

Temporary

€ per hour

Call Centre manager

60 – 80

38 – 46

55 – 70

27 – 35

35 -55

17 -25

Call Centre manager with languages

60 -80

38 -46

60 – 80

30 -39

35 – 55

17 – 25

Customer Service Manager

40 – 60

20 – 28

35 – 45

17 – 22

32 – 42

15 – 20

Customer Service Manager with languages

45 – 60

23 -33

40 -45

20 – 22

32- 42

15 – 20

Customer Service Supervisor

30 -45

17 – 26

30 – 45

15 – 22

25 – 32

13 -17

Customer Service Supervisor with language

30 – 45

17 -25

30 -40

15 – 20

25 – 32

13 – 17

Customer Service Team Leader

28 – 35

16 -19

26 – 30

13 – 20

23 – 30

12 – 15

Customer Service Team Leader with language

30 – 40

16 – 20

26 -35

13 – 17

23 – 30

12 – 15

Customer Service Agent (3 yrs + experience)

24 – 28

11 -15

25 -32

13 – 17

22 – 28

11 – 14

Customer Service Agent

(0-3 yrs experience)

20 -23

10 -14

20 – 25

10 -12

18 -23

9 – 14

Customer Service Agent with language (3 yrs + experience)

26 – 30

11 – 15

25 -32

10 – 15

22 – 30

11 – 15

Customer Service Agent with language  (0 -3 yrs. experience)

20  – 24

10 – 14

20 -28

10  – 14

18 – 22

9 – 14

Order Entry Clerk

21 – 26

10 -13

19 – 22

9 – 11

18 – 20

9 – 14

Order Entry Clerk with languages

21 – 26

10 -13

19 -24

9 – 12

18 -20

9 – 14

Order Entry Manager

28 – 35

15 – 20

30 – 35

15 – 17

28 – 32

13 – 15

Order Entry Manager with language.

28 – 40

15 – 20

30 – 40

15 – 20

28 – 32

13 – 15