Vilicom is an expert provider of consultancy services with over ten years of experience in the analysis, design, test and implementation of wireless networks. Vilicom’s strengths lie in technology strategy consulting, the planning of cellular networks, transmission network design, implementation of specialised in-building coverage systems and network benchmarking and testing. Vilicom has delivered its services in over 20 countries for network operators, network equipment vendors, industry regulators and investors. Vilicom delivers value for its customers by adopting a flexible, customer-focused approach, retaining cutting-edge expertise and maintaining its independence.
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The Service Delivery Manager (SDM) is accountable for managing service delivery to specific client or within a specific business area. The SDM is responsible for client management, financial performance, team development and people management within their client accounts.