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Dunnes Stores

Dunnes Stores

 

Dunnes Stores is Ireland’s largest retailer. We’re privately owned, and proud to be an Irish company. We operate 155 stores across Ireland, Northern Ireland, England, Scotland and Spain, as well as a growing online store. Our guiding principle is to deliver good quality products at competitive prices. This goal is summed up by our famous ‘Better Value’ philosophy.

“A brand is more than thinking up a clever name and running a couple of advertisements. It is the living symbol of an organisation–

Skill

  • Accumulated experience
  • Devotion to purpose
  • Pride in the superiority of the product
  • Willingness to be judged
  • It’s the brand name of Dunnes Stores.” 

  – Ben Dunne, founder of Dunnes Stores

Dunnes Stores is a dynamic brand. Since our beginnings in 1944, we have evolved into an international multi-channel retailer of fashion, food and homewares. We’re continuously developing and expanding our in-house labels such as Savida, Centered and Gallery. We also collaborate with leading Irish designers including Paul Costelloe and Carolyn Donnelly. In our foodhalls, we strive to support local Irish suppliers and provide the widest, freshest range of products for our customers.

We currently employ almost 15,000 people. Do you have what it takes to be one of them? We are now accepting applications from the best and brightest across a wide variety of Career Opportunities.

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Overall rating
2
Based on 4 reviews
5
0%
4
25%
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0%
2
25%
1
50%
  • Office & Transport links
  • Culture & people
  • Training & development
  • Work/Life balance
  • Career progression
 

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Dunnes Stores reviews
(4)

dunnes stores

Anonymous in Dublin, Ireland
current employee in May. 2016
23/05/2016

The Best Bits

it pays the bills

Things to improve

all areas includng management communication to each other and inter personal skills of senior managers

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OK company to work for but I'm sure there are better out there

Anonymous in Dublin, Ireland
current employee in May. 2016
10/05/2016

The Best Bits

The pay is better than most similar jobs in the retail security sector

Things to improve

Company attitude to staff welfare and structured career progression

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Toxic people culture, 20 years behind technologically, best avoided...

Anonymous in Cork, Ireland
current employee in May. 2016
10/05/2016

The Best Bits

As with any organsation there are some great people, and it is nice to work for an Irish owned retailer, even if they contribute little to Irish society

Things to improve

There is no training of any description beyond the induction training. The induction training itself is very basic and won't give you any long term transferable skills. They are 20 years behind the competition technology wise, and you'll be out of your depth should you leave to go elsewhere. The only focus is on sales and waste, as opposed to more advanced rivals who focus on up to a dozen KPI's and keep the role interesting. I've worked for 2 other international supermarkets and found them much more interesting places to work, with all managers fully involved in the scorecard process. Not so here. There is zero local involvement, so it is literally just a 'put the beans on the shelf role' even for managers. No attempt is made to make the job interesting and make a store 'more than just a store', as was the motto of one of the rivals I worked for. If manual labour is your thing and little creativity and brain work or involvement, you'd love Dunnes. Overall the biggest room for improvement is with the management culture, which is shocking. Staff are spoken to and treated very poorly by managers, many of whom are not qualified to lead. The company has maintained a 1950's style management style of 'do what your told', bark at the staff mentality. This is the go to style for anyone who has not done a degree or received any training on how to properly motivate and deal with staff, and Dunnes offer zero training on the subject. It comes not just from the shop floor management, but you see it right through to senior area managers and directors. I've been staggered at the unprofessional way people are spoken to. The recent staff strikes only tell half the story. In a previous employer we had a saying, ' light a fire under staff and they'll do the minimum, light a fire inside them, and they'll go above and beyond'. Dunnes missed the changes in management and culture that came in during the 80's and 90's, making it a soulless and difficult place to work. It's a 'put the beans on the shelf role', no local charity work or staff motivation attempts to drive service or colleague engagement, so it's difficult to recommend the place to anyone. You'll also be hampered long term in your career. I am leaving to open my own store under a different franchise group, and I'm certain I wouldn't hire a Dunnes manager, knowing the culture and lack of modern management training they've received. One last area for improvement is the working hours, as all managers work a minimum 45-50 hour week, so say four 8-6, 10 hour shifts, and a longer day or maybe 8-8. That's typical of Irish supermarket retail, the salary seems good but when you work out your hourly rate you are on little more than the staff. This is unlike a UK employer I worked for who insisted you stuck to a 39 hour week as they wanted you at 100% at all times to be able to serve customers and staff effectively. These types of employers are out there. If your in grocery you'll work a minimum of 3 Sunday's in 6 and you'll work most Saturday's, I've had about 4 off in last 2 years outside of holidays. Plus you only get your rota 2 weeks in and ace so it's very difficult to plan. Work/life balance is very poor and not high on the agenda. Some positive changes are underway, like the modernisation of the brand, range improvements and store improvements, but until they sort the real issue, the chronic company culture and toxic people management skills, I'd avoid this place. It's been a wasted 2 years for me only for it was so poor it drove me to investigate alternative self employment!

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