We are the UK’s leading business process outsourcing and professional services company, delivering back office administration and front office customer contact services to private and public sector organisations across the UK & Ireland, Europe, India and the Middle East.
Capita has over 25 years’ experience supporting the world's leading companies and, through them, Capita serves 33 million end customers. Our extensive outsourcing capabilities and infrastructure enable us to step-up service efficiency, quality and flexibility, increase customer satisfaction and loyalty – and all at an agreed cost.
The key to our success lies in the knowledge and experience of our people. Our management team and staff are made up of people of diverse and relevant backgrounds and this combination allows us to deliver a professional and tailored service.
Capita in Ireland
Capita began operating in Ireland in 1999, when we set up the BBC Information service in Belfast. Since then we have grown our scale and scope of professional and outsourced services, supporting local Irish companies, international companies based in Ireland and servicing international financial services clients from within our Ireland offices.
We currently employ over 1,000 people across the North and South and are growing our business in Ireland through local acquisition and extending our services delivered to our clients in the UK and Europe.
We have built a reputation as a credible, financially stable and trusted partner who delivers valuable services enabling Irish business to increase productivity and efficiency while reducing costs.
|We have found Capita to be an excellent registrar, working closely with us in managing shareholder relations.|
|Ryanair Holdings Plc, Howard Millar, Deputy Chief Executive|
|We chose Capita as our ETF registrar due to their reputation and their commitment to delivering settlement efficiencies. Since their appointment we have been impressed by their performance and by their ongoing commitment to assisting us with new products and markets.|
|Source, Gary Buxton, Chief Operating Officer|
|We transferred the administration of our share register to Capita in October 2006. The transfer went seamlessly with Capita project managing the entire process. Since the transfer we have been impressed by Capita’s commitment and enthusiasm in dealing with our requirements.|
|Dragon Oil plc, Alex Ridout, Company Secretary and Legal Counsel|
|Capita Financial Group has provided an effficient bespoke Transfer Agency function for Threadneedle’s Defined Benefit (DB) and Defined Contribution (DC) Pension Schemes since service take on in July 2008. The migration to Capita’s core platform was conducted effectively and has improved trade automation, thereby increasing Threadneedle’s efficiency and reducing our risk.|
|Threadneedle Asset Management, Karen Hoyles, Head of Retail Operations Oversight|
|Capita Financial Group has provided high quality fund administration services to 7IM for the past seven years, during which 7IM has expanded significantly with the support of Capita. During this time we have been pleased to extend the scope of the services provided by Capita to encompass our Irish and UK fund ranges. I am also pleased to confirm that we have recently extended our working relationship with Capita for a futher five years.|
|7IM, Charles Sparrow, Chief Financial Officer 7IM|