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Ref: ECOMCO

eCOMMERCE CO-ORDINATOR

  • Kerry / Limerick / Dublin
  • Not disclosed
  • Permanent full-time
  • Updated 17/02/2017
  • HR Department
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Description

The eCommerce Co-Ordinator will work cross functionally to manage the Pallas Foods online proposition catering for multiple customer groups and multiple store fronts. This is a great opportunity to own the online proposition for the organisation to deliver best in class platforms and strategy.

 

eCommerce Co-Ordinator

The eCommerce Co-Ordinator will work cross functionally to manage the Pallas Foods online proposition catering for multiple customer groups and multiple store fronts. This is a great opportunity to own the online proposition for the organisation to deliver best in class platforms and strategy. The ideal candidate will have experience of managing a large portfolio of products with Magento experience.

Responsibilities:

·     Manage all aspects of the Pallas Foods online proposition across multiple store fronts.

·     Update and manage the content of the Pallas Foods Web Store on a daily basis including but not limited to new and reconfigured departments, categories, products and promotions, ensuring that the customer experience is faultless.

·     Deliver and evolve the online service proposition in line with company strategy and growth objectives.

·     Develop strategies for customer on boarding, cross sell, up sell and drop basket campaigns

·     Utilise all 3rd party online platforms such as Facebook, Google, Twitter etc to target customer groups

·     Manage the day to day operation and presentation of the platforms in relation to product listing, pricing and platform merchandising.

·     Develop email strategies to target lapsed, new, frequent and infrequent online ordering customers.

·     Ensure a high level of customer retention by implementing repeat purchase encouragement strategies through the use of email marketing and other tactics.

·     Work within the sales, purchasing and marketing teams to determine optimal product configuration.

·     Work across departments and functions to promote product offering, ranges and items as required.  

·     Perform content QA work on products and store updates.

·     Utilise the company content management system to optimise cross-sells and up-sells and support sales and purchasing strategies.

·     Collaborate with the marketing team on a regular basis to review launch programmes, calendars and creative concepts, and identify purchasing opportunities for converting traffic and implement tactics to support these programmes.

·     Work with web analytics to provide ongoing campaign metrics and results reporting, as well as implications and recommendations.

Requirements and Responsibilities:

As the eCommerce Executive, you will be commercially minded with experience in a senior eCommerce position, gained within a B2B environment. Be a natural communicator, with the ability to influence and engage with all stakeholders across business and be able to make informed decisions.

·     2+ years experience in B2B digital marketing with proven experience developing innovative online marketing campaigns.

·     Magento site management experience highly desirable.

·     Dotmailer experience

·     Experience with Google Analytics or other tools for measuring site usage and effectiveness.

·     Experience in a Food Service or Food related industry preferable.

·     Experience in marketing a large product catalogue to an extensive and diverse customer base.

·     Excellent English language grammar and spelling.

·     Proven ability to influence.

·     Role can be based in Dublin or Newcastle West, Co Limerick with regular travel between both sites.

NO AGENCY ASSISTANCE REQUIRED

Pallas Foods

Pallas Foods

 

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