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Ref: LSR04301

Quality Assurance Specialist - Cork

  • Cork
  • Negotiable
  • Permanent full-time
  • Updated 17/02/2017
  • Jennifer Costello
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Cork based pharmaceutical company now seek to hire a Quality Assurance Specialist with expertise in the coordination and management of customer complaints for a 12-month contract.


Cork based pharmaceutical company now seek to hire a Quality Assurance Specialist with expertise in the coordination and management of customer complaints for a 12-month contract based in their Little Island site. The successful candidate will be required to lead and coordinate complaint investigations and will require strong report writing skills. The candidate will be required to exercise judgment to identify problems and trends.

The candidate will need to have a working knowledge of Good Manufacturing Practice and relevant standards along with knowledge of pharmaceutical manufacturing and/or packaging processes.


  • Conduct or serve as a lead/coordinator of complaint investigations and corrective and preventive action (CAPA) recommendations related to manufactured products.
  • Works directly with operating entities to ensure that complaint investigations, inspections, statistical process control analyses are conducted to support the complaint management process.
  • Maintains routine programs and processes as related to customer complaints to ensure compliance with current Good Manufacturing Practices (GMPs) and company policy.
  • Participates in developing Standard Operating Procedures (SOPs) to ensure quality objectives are met.
  • Performs a wide variety of activities to ensure compliance with applicable regulatory requirements.
  • May participate in the development of training programs regarding all aspects of producing quality products.
  • Normally receives very little instruction on routine work, general instructions on new assignments.
  • Demonstrates working knowledge of current Good Manufacturing Practices (GMPs).
  • Demonstrates working knowledge of quality assurance systems, methods and procedures.
  • Demonstrates knowledge of FDA / EMEA standards and quality systems.
  • Demonstrates audit and investigation skills and report writing skills.
  • Demonstrates good verbal, written, and interpersonal communication skills.
  • Demonstrates basic knowledge of six sigma, LEAN, and root cause analysis tools used for identifying and correcting deviations.
  • Demonstrates proficiency in Microsoft Office applications.

Key Eduction, Experience & Skills:

  • Degree educated
  • Relevant experience in a GMP environment related field
  • Prior experience in pharmaceutical industry and in complaint management is preferred
  • A confident communicator with a strong customer focus
  • Excellent admin and analytical skills
  • Process driven with good IT skills


Full time, 12 Month contract


For a confidential discussion on this or any other current opportunity please contact Jennifer Costello on 01 8326330 /

Please do not apply for this vacancy unless you meet the minimum pre-requisite requirements as our clients have instructed us that they do not wish to receive applications from candidates that do not meet the minimum requirements.

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Logiskills are leading recruitment specialists for the manufacturing, freight & logistics industries. Roles we typically recruit for include; air, sea and road freight forwarding; warehouse; distribution; transport; logistics; supply chain; materials; purchasing; procurement; engineering; manufacturing; production; finance; accountant; customer service; admin; accounts; coordination; clerk; agent; supervisor; manager; management




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