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Ref: Operational AnalystCC

Operational Analyst

  • Waterford
  • Negotiable
  • Permanent full-time
  • Updated 17/01/2017
  • HR Specialist
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Currently seeking a Operational Analyst to join our growing Biologics team in Dungarvan Co Waterford


Consider joining Eurofins Lancaster Laboratories where people are the most important element in our business.  Eurofins Lancaster Laboratories is a leading contract lab that provides testing and research services in the environmental, pharmaceutical, and biopharmaceutical sciences to clients worldwide.

We have a fantastic opportunity for an Operational Analyst to join our team in Dungarvan Co Waterford.


The main objective of this role is ensure sample receiving within the Biopharmaceutical Department is performed Right First Time and within the expected timeframe.  Provide support and liaison with internal functions and be a point of contact for allocated client accounts for internal follow-up.



  • Monitor status of client samples, keeping clients informed of status and TAT and lab informed of client requirements. Escalation of timeline and client service issues to management. 

  • Obtains necessary information for quote preparation and generates quotations for transactional work and /or RFQs for pricing group

  • Audits sample paperwork at required times.

  • Schedules, coordinates and participates in client conference calls, visits and audits.

  • Attends meetings with technical groups as needed.

  • Documents client interactions into the project log database.

  • Reporting – provision of account, activity reports as required on a local or global basis as appropriate.

  • Responsible for reviewing data to the relevant regulatory standard, analytical procedures and appropriate documentation.

  • Continuous improvement – identification of opportunities for improvement of quality and service with client group, formulation and implementation of action plans for continuous improvement with management

  • Other tasks / duties that may be required in order to perform the role.


  • Degree Level or Equivalent in relevant subject or demonstrable relevant business experience

  • LIMS/ERP or equivalent user

  • Some knowledge of the GMP analytical services including pharmaceutical chemistry and routine QC testing would be an advantage.

Eurofins Lancaster Laboratories

Eurofins Lancaster Laboratories


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