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You become part of a rich, stimulating environment in which you have daily access to technical experts, subject-matter experts, and business professionals. You will find a highly stimulating learning environment.
As part of the SAP Customer Interaction Centre team, you would primarily be supporting customers via phone, email, chat and webform. You will assist in the prioritisation of customer's technical cases by analysing the effect on their business from a commercial perspective.
This is a unique opportunity to contribute to the overall success of the SAP group. The Global License Auditing department ensures that our customers fully comply with their license agreement as determined by SAP.
The Support Engineer is responsible for assisting our customers by troubleshooting issues, answering questions and providing solutions for reported incidents.