Channel Support Account Manager

German (Temporary)

EMEIA Reseller Operations

Overview:

Opportunities have arisen within the German Reseller Operations Team in the EMEIA Region.

These roles will suit candidates with excellent analytical capabilities.

Key Responsibilities;

-       Develop collaborative agreed run –rate/demand plan for Apple Premium Partners by analyzing partner sales data, demand forecasts, and inventory data weekly to derive a clear demand statement to ensure appropriate stocking levels.

-       Monitor the order backlog to ensure it reflects Partners true requirements and mitigate the risk of inventory exposure

-       In product constraint situations, manage partner expectations in regards to supply, and work with all stake holders to define and execute a plan to balance supply across all accounts

-       Ensure we do not exceed inventory targets, justify cases where this might be required

-       Work Collaboratively with Sales to gain intelligence on deals, promotions and new store openings and all events that will impact the normal RR

-       Work Collaboratively with Demand Forecast Analysts to improve forecast accuracy

-       Investigate if supply is not meeting customer expectations and proactively investigate solutions to ensure agreed run rate is met

-       Report weekly results to key stakeholders, to measure performance against KPI

Skills & Competencies Required;

-       Data analysis and numeracy skills with proven ability to evaluate, analyse and present data

-       Practical & proactive approach to problem solving and continuous process improvement

-       Ability to build effective relationships in a cross-functional team environment, excellent communication skills are necessary

-       Ability to work under pressure

Qualifications & Experience Required:

1.   Bachelor degree in Business, a Life Science or Engineering, Maths or Physical Science required

2.        Advanced Excel

3.        Three plus years in a similar supply chain, demand/supply planning or sales operations role

4.        Fluent English essential

Click here to Apply:

http://appleeu.avature.net/EUJobBoardPortal?source=Irishjobs.ie&jobId=460